Indian Railway Catering & Tourism Corporation [IRCTC]

[Resolved] Irctc — REFUND CLAIM FOR PROBLEM IN IRCTC SERVER

pradeepcc

from Bhubaneshwar, Odisha

Address:

Khordha, Odisha

Hello,

Today (12/10/2010) I have done an online transaction to purchase a ticket on 2281 BBS DURONTO EXP from BBS to NDLS boarding on 17/10/2010 from BBS . Unfortunately after the payment was made through SBI ATM CUM DEBIT CARD paid in two times tried payment gateway, the repeated error found like,
"REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?com.broadvision.session.new=Yes& " came up without giving me the confirmation of the payment and neither the ticket is generated.

This is really embarrassing situation and IRCTC is expected to help me at the earliest with the ticket if the payment is already confirmed at their end. Kindly refund the deducted amount in my SBI account .

Expecting a reply as soon as possible.

Thanks and Regards,
Pradeep Nath Sharma
Call me: [protected] / [protected]
email-id: pradeepnath.[protected]@gmail.com

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Aug 13, 2020

Complaint marked as Resolved

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Comments

chintan1990

from Pune, Maharashtra

regarding refund of cancled ticket

2 tickets are been canceled steel no refund has been made in account but in irctc website it shows refund has been made kindly find attached photos user id:- chintan990

Subbu Raman

from Auroville, Tamil Nadu

unable to cancel ticket/not shown under booked history

Reserved ticket not appearing under booked history. Unable to cancel since ticket not confirmed. Tr no[protected] Pnr [protected] TTr no 16610 Nagercoil exp DDt of jjrjr 9.6.14 Pl do ththethe needful for rerefund

shiva venkat

Worst / corrupt site ever in the history of mankind

India is becoming world power... Ganta... see our irctc site and u will know where we are going. start at 10 am site will open at 10:45. Till then all tickets are sold out to agents.

khukun

from Delhi, Delhi

User id disabled

Unfortunetaly my id is disabled with out any reason..

now i am unable to retrieve my booked ticket ...

amalv

from Mandleshwar, Madhya Pradesh

Dear Sir/Madam,

I was booked two tickets with same PNR from Indore to DDU in 2nd tier AC, while only one ticket has confirmed and other one was in waiting list. Waiting list ticket automatically cancled after chart preparation.

Please confirmed that when I can recieved my refund for waiting ticket which was automatically cancled.

Ticket details are as follows:

Ticket Details
Transaction ID : [protected] PNR No. : [protected] Train No. / Name : 22911 / SHIPRA EXPRESS
Date of Booking : 01-Oct-2018 Class : SECOND AC Quota : GENERAL
Date of Journey : 03-Nov-2018 From : INDB To : DDU
Boarding At : INDB Date Of Boarding : 03-Nov-2018 Reservation Up to : DDU
Scheduled Departure* : 23:30 Hrs
New Time table will be effective w.e.f 15.08.2018. Departure time printed is liable to change. Please check correct Departure from Railway Station Enquiry, Dial 139 or SMS Rail to 139.

Passenger Details
Sl. No. Name Age Gender Status Coach Seat / Berth / WL No
1 AMIT MALVIYA 33 Male PQWL 18 (it was confirmed as A1 / 12)
2 ALKA MALVIYA 33 Female PQWL 19

Kindly confirm the time for processing of refund.