[Resolved]  Irctc — Refund against cancelled train ticket.

Please go through below stated mail and solve my issue
regards
kalyan gupta [protected]

From: tdrprocess
To: Kalyan Gupta
Sent: Monday, August 17, 2009 2:08 PM
Subject: Re: TDR filed


Dear customer,



Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/South Eastern Railway on dt. 13.10.08. We have already issued Reminder No. 1 dt. 23.07.09 to concerned railway to chase up the case. But despite reminder refund yet not received from the concerned railway. Now we are sending a Reminder No. 2 dt. 17.08.09 with all the papers pertaining to your refund case to concerned railway to chase up the cases. As soon as refund, if any, received it will be credited to your card account..





Regards,

Sanjay Suman
[protected]@irctc.co.in
Ph:[protected]




Kalyan Gupta wrote:

Subject: TDR filed


Please be noted unde mentioned case been forwarded by Kolkata office (Mr. B.N.Singh) and as per the office the case has been forwarded by them for final action on 21.07.09
Please see the case and revert. It is around 365 days old case
regards
Kalyan Gupta
----- Original Message -----
From: TDR
To: [protected]@netguru.com
Sent: Thursday, July 23, 2009 3:13 PM
Subject: [Fwd: Fwd: TDR filed]


Dear customer,

Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/South Eastern Railway on dt.13.10.08 Refund yet not received from concerned railway, so we are sending a reminder with all the papers pertaining to your refund case to concerned railway on dt. 23.07.09 to chase up the cases. As soon as refund, if any, received it will be credited to your card account..


Regards,
Ved Prakash
[protected]@irctc.co.in
Ph:[protected]

From: Kalyan Gupta
To: care
Sent: Tuesday, July 21, 2009 2:52 PM
Subject: TDR filed


The case stated below is self explanatory
This case processed by TDR section of Kolkata office, below is the file no.
File_no. RT/AS/E/CSE/241108/15680
As per the personnel who has processed the case credit against the below transaction will reflect shortly in my ICICI Bank credit card Account.
Can it be confirmed when should I get the credit
regards
Kalyan Gupta

----- Original Message -----
From: Kalyan Gupta
To: care
Sent: Thursday, January 08, 2009 11:40 AM
Subject: TDR filed


TDR Details
Transaction Details
PNR Number [protected] Booked On[protected]
Transaction ID [protected] Ticket Type eticket
Class SL Internet Service Charge Rs 20.00
Date Of Journey 22/9/2008 Ticket Charge Rs 630.00
Bank ICICI Total Rs 650.00
Train No 2838 Railway Zone SER
From Station CUTTACK(CTC) IRCTC Zone Group General Manager-1/Eastern Zone (IRCTC) Kolkatta
To Station HOWRAH JN(HWH) Quota General

Ticket Details
S# Name Age Sex Coach Seat Res-Status
2 S K CHAKRABORTY 52 Male S12 20 Booked




Reason For TDR : Train Cancelled.
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Filing Date : 10-Oct-2008
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Sir,
I cancelled a ticket but the refund is not obtained so for.
Details are as given below ;

Name Atul Mishra
Boarding Bareilly
Reservation upto Basti
Date of jurney 24.06.2012
Date of booking 16.05.2012
Date of cancellation 17.05.2012
PNR No. [protected]
Train No. 15274


Sir when I gone through the details It was found that the amount was credited to my account on 20.05.2012
but in my account the amount is not credited stil .
therefore it is requested you to return the amount
THANKS

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10794
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information