[Resolved]  Irctc — Extra Amount Deducted from IRCTC

I have booked the tickets on 10/10/2009 through IRCTC, along with the Ticket Money extra 1237.33 Rs has been taken from my Citi Bank Credit card. That too after 3 days ie on 13/10/2009, when I called the IRCTC 24/7 customer service no one has picked up. Then I had mailed the complaint to [protected]@irctc.co.in, but so far I didn't get any reply or solution from IRCTC. When the customer care member picked the call then she has also told based on the complaint IRCTC will contact. How can we trust this online payment of IRCTC.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10787
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information