[Resolved]  Irctc — Waiting List E-Ticket automatic cancellation

IRCTC — refund of e ticket money after train cancelled

Dear Sir,

i have booked my train ticket through e-ticket service of IRCTC on 28-04-10 from secunderabad to venkatgiri( andhra pradesh) with pnr no[protected]
train cancelled due to cyclonic effect on 20-05-10.

I have cancelled the ticket on 21-05-10. even after cancellaction of 4 days i have not received the money back to my account.

When a consumer's E-Ticket booked in IRCTC for a travel in a sceduled train is happened to be on waiting list category at the time of booking and if it status is 'Waiting List' at the time of chart preparation, the E-ticket will get cancelled automatically. If that person travels with that ticket, he is just regarded as ticketless passenger.

Pse change the rule and make e- ticket also inwaiting list so that passenger will have a favourably effect on it
thanku

IRCTC — irctc E-Ticket cancellation

Hello
This Arun Iyer Requesting For Cancellation Of E-Ticket.



As I can't access my id in irctc.co.in. I am want to cancel my E-Ticket. The PNR
NO of the E-Ticket is ( [protected] ) and Transaction Id No. is ( [protected] )
of Train No. 2651 that is SAMPARK KRANTI Express. I had booked tickets for
boarding the Train from Madurai on 21/08/10 and i want to cancel The Ticket of
Three i.e. (3 ) passenger of AC 2 Tier ( 2A ) . Please Cancel all the tree
E-Tickets. Please send me comfirmation on that on my E-mail address
([protected]@yahoo.co.in) and on Mobile No. ( [protected] ). Please cancel it
urgently. Do now at will.

It is a geniune point of complain.As stated by you, if the User ID does'nt print on the E.Ticket, it may be treated as fake one by the TTE at the time of journey .In the such casses passangers face a unplesant situation.In my opinion E Ticket should be cancelled immediately and IRCTC may take steps for rectification of such mistake in future for convinient of E Ticket holder. Biswanath.M, Sambalpur, Orissa

E Ticket — Money not refunded after cancellation of ticket

Hi,

I am not able to get my money refunded after i caccell my e-ticket.
My PNR No is -[protected]
Transcation Id-[protected].

regards.
Ankush

Request for refund of non confirmed e tkt — Request for refund of unconfirmed e ticket

Dear Sir / Madam,

This is to inform you that I have booked a e - Ticket from Yesvantpur (YPR) to Kacheguda ( Andhra Pradesh) on 30th June 2010 & the date of Journey was 2nd July 2010, The trasaction id was [protected] & my PNR number was [protected].

there were 2 passengers who were supposed to travel on that date but only 1 tkt got confirmed out of two so one passenger had to return back from the station & the tkt collector informed that the other tkt will refunded back to your account automatically, so I request you to kindly verify all the facts and do the needfull with an intimation to the undersigned at the eraliest.

I had faced a similar problem in the past also & I was informed by the customer care that the refund process will take 6 -8 weeks so I was under the impression that my refund is under process but now the customer care has informed me that my travel date had lapsed 1 month so now they will not be able to process my request.

The reply which was given to me by the customer care is not at all justified at all so I request the concern dept. to kindly intevene and look into the matter.

Hope the needfull would be done at the eraliest.

Best Regards,

S.Jalaja
0 - [protected]

IRCTC — NO REFUND OF CANCELLED E TICKET EVEN AFTER 9 DAYS

dear sir,
i have cancelled my e ticket pnr no. [protected], on 14/9/2010
but still refund of Rs. 5790 is not reflecting in my account.

irctc customer cares at new delhi are not picking up the phone

i have e mailed several times to [protected]@irctc.co.in but they are not responding

please help me

IRCTC — No refund of Cancelled Ticket even after 14 days

Sir,

I had booked 2 tickets (Pnr Number: [protected])on 11th August,2010 in Charminar Express from Chennai To Secunderabad to travel on 7th November 2010. Later, I cancelled (Transaction ID: [protected])one of the tickets on 15th September,2010. But Still the amount of rs.272/- which has to be refunded is not refunded in my account.

The refund status of cancelled ticket shows as "Sent for Refund" for almost 10 days. But nothing has been refunded as such. I have even mailed the concerned authorites at [protected]@irctc.co.in and [protected]@irctc.co.in. I just got a mail that your complaint has been registered/or escalated. but no action has been taken as such.

Please refund the amount as soon as possible. My details of the ticket are
Pnr Number: [protected]
Transaction ID: [protected].
Date Of Journey: 07-Nov-2010
Date Of Booking: 11-Aug-2010
Train Name: CHARMINAR EXP
Cancelled Date: 15-SEP-2010
Refund Amount: Rs 272
Refund Status: Sent for Refund


Please take the required action.

Thanking You

Dayabaran.G

Update:==Sorry, Today the IRCTC Officials have credited back the money..Thank you for resolving it..

Dayabaran.G

I Agree with the mail send by Bala Nagesh.
Please do some changes so that the E-waiting list tickets can also come under waiting list after chart preparation.

Thanks and regards
Ankur Bhargava

Indian Railways reservation system — Printing of e ticket

I cannot print my e-ticket with normal fonts. It is printed in condensed fonts which is very difficult to read. Is there is any setting of the printer which i have to change?

e-ticket/irctc — cancellation is not being possible

Ticket booked on 06/09/2010 in train no.2182 for DOJ- 02/09/2010 (trns id :[protected],PNR no :[protected]) is being tried now for cancellation but it is unsucessful,WHY?Inform me at the earliest & arrange for cancellation. I want to cancell it.
my name is swapna ghosh chattopadhyay & email id : [protected]@irctc.co.in ,myself wants 2 canc. the following e- tct but unsuccessful,WHY?Inform me at the earliest or arrange for cancllation

I also agree with the complaint.
There must be some changes in this rule.
This seems to a big loss sometimes, as people are highly dependent on their railway tickets, and such a partial rule, impacts big plans.
There should not be any difference in the waiting tickets, whether it is done at counter or e-ticket or i-ticket.

If the facility is provided, let the people use it fully... else close such facilities.

Thanks,
-Maloo

True. The rule has to change. I had a Waitlist 2AC e-ticket and the same did not get confirmed at the time of chart preparation, even though the status was WL 2 and WL 3. We hoped that it will get confirmed to RAC. But it did not. I was shocked to see that people with tickets booked at the counter or with an i-ticket got confirmed with WL 112 nos and more. I also came to know that the PNR generation is diiferent for e-tickets and counter tickets and preference is first given to counter tickets in WL category and not e-tickets. Hence if you have an e-ticket with WL status, don't book it. The possibility of it getting confirmed to RAC or confirmed status is rare. If that is so, then Railways should remove the option of booking WL status tickets from the e-ticket module. We will save some money. Manoj Warrier, Mumbai

IRCTC — phone no of the passengers

Sir/mam,

plz look at the matter that IRCTC was wants to provide the phone no of the passengers while booking ticket through agent. This wasa such a redecullas information wants by IRCTC. There are many problem faced by agents by this rule. The first problem is that while you go for the cancellation the system of irctc wants that phone no while cancellation , that was a tough thing to remember the passenger to provide the same no, the other problem we have to faces that some passengers are continues changes the no. if his ticket was booked three months earlier ,it impossible to remember in his half to remember that three months back which no was used by him. the other problem was to rise that some people doesn't exposure his/her no. The other problem arise that in that the village & small town girls & women doesn't give there personal no.

yes you are right

IRCTC — Non Cancellation of my e ticket

Dear Sir I had an e ticket for the journey from Patna to Bokaro Steel City on 16.12.2010 by train no. 8623.For some unavoidable reasons I had to cancel my ticket.On attempting cancellation a message given that ticket would not be cancelled as the chart has already been prepared. I consulted Railway no. [protected].They advised me to file a TDR.As the purchased tickets details were not found there on the TDR page of IRCTC the process of filing could not be completed.You R requested to make my refunds back.
Thanks and regards
NK Mishra

Nagesh — not issue ticket

Hi,
I am travelling from Channapatna to Bangalore everey day. Every day I am facing and seeing that the conductors collect exact ticket amount and don't give tickets to passengers. Today (Jan 1st 2011), I have seen that the conductor didn't give tickets for 80% of the people in the bus. I observed in each and every stop. Just he is collecting money from passengers and didn't give any ticket. I asked him somany times for my ticket and he was telling something else. Whle discussing with conductor, my bus stop came. The bus details are as follows.

Bus Number: KA 10 F 35
From: Didn't see exactly
To: Bangalore

This is doing not only this conductor, many many. 90% of conductors are doing like this. But no one is taking any action.

Because of this mainly KSRTC is loosing their profits drastically. People please think about this and take necessary actions if any Police office or KSRTC staff will see.

Thanks,
supriya

IRCTC Helpline — Reservation not done

I have done transaction of railway ticket from www.irctc.co.in.But my transaction not successful and ammount has deducted from my HDFC bank account.

IRCTC — CAN'T BOOK TATKAL TICKET ONLINE

I am also one of the Indians who are fade up of our corrupted systems. One decent example is Railway department. Today 09-Feb-2011, I am on my computer since 7:30 just to prepare myself for booking :-). When I started booking there are aroung 120+ seats however after several attempts they came down to WL23.Same thing happened to me (like several other Indians) many times in past but this is the first time I am writing complain. On the name of Tatkal facility we are already paying a significant amount then why railway department behaving like this. Isn't it extreme greediness? If we ask some railway clerk or agent for ticket booking then they can do it for you. I asked an agent who books through railway department people then he asked me an amount of 2000 for a ticket that actually worth 1050. What a pity that government bodies has nothing to do with general people; they only consider general population only at the time of applying Tax Rules.

What is the use of a facility which one can never avail it. 95% of the time we fail to book tatkal tickets online. WHY IS IT SO? Because we belongs to general category and we are not allowed to book ticket until Railway department itself or their agents are not done with their own ticket booking.

I request to honorable Railway Minister on behalf of thousands of Indians to please look into these issues. If Railway Department wants to earn money from their Agents and kindly provide them special Agent quota which similar to Tatkal and make rule if they found guilty of booking ticket from general people quota (by any means) then they have to pay a huge penalty. Sir, we are already paying a lot of money to government in different forms so kindly make our lives a bit easy. We all will be grateful to you.

Thanks and Regards