[Resolved]  Irctc — Waiting List E-Ticket automatic cancellation

Dear Sir/Madam,

This compliant is with reference to one of the rules that is being followed in IRCTC for the Waiting List category of E-tickets.

When a consumer's E-Ticket booked in IRCTC for a travel in a sceduled train is happened to be on waiting list category at the time of booking and if it status is 'Waiting List' at the time of chart preparation, the E-ticket will get cancelled automatically. If that person travels with that ticket, he is just regarded as ticketless passenger.

I would like to strongly advocate against this rule. Because, while booking the E-ticket, the passanger is paying an extra reservation charge. Why not the E-Ticket is given the same options as that with the tickets reserved at the counter. Why not the E-ticket waiting list is also allowed to be in the queue and to get cleared even after the chart preparation?
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Aug 14, 2020
Complaint marked as Resolved 
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my ticket has status written as RLWL7/RLWL6, RLWL8/RLWL7 and RLWL9/RLWL8 for tickets book for 3 passengers . what does this mean? reply asap
Bala is absolutely right.

It is a horrible way to treat e-ticket holders.

I had a similar bad experience that my current WL number had come down from 50-60 or so to just WL2 few hours before journey. So i set out for the station (takes me about 90-105 minutes) . When i reached there & checked the charts, i found that people with current WL upto even 100 or so had got confirmed, whereas my WL 2 had got deleted at the time of chart preperation simply because it was an e-ticket !! I had to go back all the way, as i did not want the tension of being a ticketless travellor.

The Railways can very well upgrade/automate their programs so that at the time of chart preparation, pending WL tickets are confirmed in strict sequence - the status will get automarically updated, so there is no question of anyone being able to cancel the e-ticket thereafter !
Yes ppl...The people who book there tickets might be going for a happy occasion or sad you don't know there situation right. What ever reason might be, He packs his bags, tell every one that his coming Home. He go to railway station n keep waiting for His train.One hour before your journey, Soon you will come to know that your ticket has been cancelled.
Reaction: #@%$$^%$& $%^$%&^* B#$^#&$*%^* @%#$^#^#$^#$^% ^#$^&$&^&

I had a similar Horrible experience today morning...you guys not gone believe me that my WL-1 and that got cancelled after chart been preparation. i was shocked and i didn't know how to react at the moment.

Railway Rules Maker Plz either you make changes in ur protocol that WL should not book online or else plz consider the e ticket WL as a GNWL.
If the Government has given equality to the E- Ticket with the tickets which are booked in the counter then they should give the equal treatment to the
E- Ticket WL as with the tickets booked in the counter.
If the facilities are given by the rail government then why should the customer opt for it, so certain steps should be taken in this regard, that the WL E-Ticket should be given same refrence as that of the tickets booked in the counter.
True. The rule has to change. I had a Waitlist 2AC e-ticket and the same did not get confirmed at the time of chart preparation, even though the status was WL 6 . I hoped that it will get confirmed to RAC. But it did not. . I also came to know that the PNR generation is diiferent for e-tickets and counter tickets and preference is first given to counter tickets in WL category and not e-tickets. Hence if you have an e-ticket with WL status, don't book it. The possibility of it getting confirmed to RAC or confirmed status is rare. If that is so, then Railways should remove the option of booking WL status tickets from the e-ticket module.
If the facility is provided, let the people use it fully... else close such facilities.
yes the irtctc should change the rule and regulation in e-ticketing, they are totally corrupted since only corrupted people are working in this ministry of railway, lets remember the story ******** railway budget 2012,
plz change the rule

e ticket booking — Non generation of e ticket after payment

I have booked Ticket for Nivethitha -29Year Female & Vembu N -52 Years Female on 28.5.2012 to travel on 02.06.2012 from MV to CBE. The payment of Rs.247 has been debited through SBI-ATM-Debit Card.I have verified my SB account with SBI,Peelamedu, Coimbatore. The amount of Rs.247 has been debited to my account.
After payment procedure, one message was appearing instead of Print Ticket " .....at one time'
Thee is no entry in the Booked history.Kindly let me know about fate of the money debited to my account and fate of the booked ticket- V.Natarajan, [protected]@gmail.com

E-ticket — cancelled i-ticket

dear sir,
please cancell my e-tickets as i cant do it on line and chart have been prepared.
PNR NO. [protected].....11069/Tulsi Exp. Name..ved prakash y..18 yrs male.

Name...prashant yadav
Hi

I strongly accept your point, afer all every one of them booking the ticket are human beings and i dont know wat kind of difference it makes by putting this rule in place.I storngly object this rule, want my goverment to take this as a request and consider waiting list E ticket as a valid one/Else atleast let me know wat is the reason for this rule.Each rules and regulation should have its own good to people, but in this rule only i can see the bad things to the people.I am writing this mail with my personal experience(Carried E ticket waiting list for a travel unknowingly) on one of my journey and got down from the train after boarded

Thanks
waiting list E-ticket auto cancellation is a serious issue & should be addrressed.

IRCTC — my balance has gone but ticket is not cleared

sir maine abhi irctc par ticket researve kiya aur jab payment kiya to payment to ho gaya par mera ticket nahi bana so plz aap mera balance wapas kara dijiye
wait listed system based operation. Hence If e ticket is not coming under confirmed list, automatically it credit the amount immediately. Hence this is the draw back of the e ticket booking. we have to accept the truth.

sokks
Yes this also happened with me. when i was with my family and this caused me lots of trouble.

IRCTC — Cannot book ticket in Tatkal-Online

Hi,

I am trying to book ticket in IRCTC.co.in in tatkal -online for last few days, but I am not successful to book a ticket,
Website should be improved to bear a trrafic and a number of requests.
I also in favour of the complain.
E tickets should not be cancelled. If the persons wants to go urgently then what he will do..
He will be simply ticket less this is ridiculous.
I am of the opinion that e-ticket should also be cancelled online by the passenger who booked it online. Indian rlys should not cancell it automatically if it happens to be waiting and not confirmed till date of journey, and as such the waitlisted e-ticket passenger be treated as with ticket as like other passengers should be kept in Q of waiting list till he himself cancells it, and not automatically
I have complaint in IRCTC, I having waiting list tickets on 16-Nov-2012 from chennai to mangalore.I took e-ticket from axis bank online Transaction ID:[protected] and PNR No: [protected]. i have complaint is as per irctc rule waiting list tickets are refund but, till my ticket money not refund in my A/c. and if any procedure is there so please mail me on my email Id.

So, I just requested refund my waiting list ticket money back to my A/c.

Regards,
Madeswaran
[protected]@gmail.com
Dear Sir,

I want to make strong complaint against the waitlisted IRCTC ticet. This WL ticket is issued while booking and even chart preparation, if the ticket is still on waitlist, this get automatically cancelled. The passenger may think that during the final chart preparation this ticket will get confirmed. Unfortunately, if this is not thecase, the ticket get authomartically cancelled the passenger will not be able to use this ticket for his travel. At this juncture he maynot be able to get a waitlisted ticket from the Railway booking counter and he can get only a general ticket. With the wiatlisted ticket if he approach the TT if for any cancellation comes, he may get a chance to allot a seat, considering the wait listed ticket. Therefore it is suggested that wiatlisted e ticket should also be allowed to be used for travel. This is my earnest request and hope you will consider this.

SASIKUMAR.
I have complaint in IRCTC, I having a waiting list ticket on 18-nov-2012 from chennai to mangalore.I took e-ticket from axis bank online Transaction ID:[protected] and PNR No: [protected]. i have complaint is as per irctc rule waiting list tickets are refund but, till my ticket money not refund in my A/c. and if any procedure is there so please mail me on my email Id.

So, I just requested refund my waiting list ticket money back to my A/c.

Santosh K N
santosh.[protected]@gmail.com
[protected]

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