[Resolved] Irctc — Waiting List E-Ticket automatic cancellation | |
Dear Sir/Madam, This compliant is with reference to one of the rules that is being followed in IRCTC for the Waiting List category of E-tickets. When a consumer's E-Ticket booked in IRCTC for a travel in a sceduled train is happened to be on waiting list category at the time of booking and if it status is 'Waiting List' at the time of chart preparation, the E-ticket will get cancelled automatically. If that person travels with that ticket, he is just regarded as ticketless passenger. I would like to strongly advocate against this rule. Because, while booking the E-ticket, the passanger is paying an extra reservation charge. Why not the E-Ticket is given the same options as that with the tickets reserved at the counter. Why not the E-ticket waiting list is also allowed to be in the queue and to get cleared even after the chart preparation? Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 126 Comments | |
Comments
Reg. Change of correct emil id- [email protected]
Dear sir, By mistake wrong email id mentioned in previous email of IRCTC User ID jakharsing my correct Email ID [protected]@gmail.com So, please noted the same for future correspondence. Sorry for inconveniencemoney debit but ticket not booked
my transaction id [protected] money debit from my account but ticket not booked my no [protected] refund of my ticket which was in waiting status...
sir my ticket was in waiting list and it is an E-TICKET so it is showing that the ticket cannot be cancelled as the chart has been prepared..so i need the refund as it is in waiting..the transaction id is [protected] and the PNR NO. is [protected]...please check it as soon as possible and refund it in my account..the DATE of the ticket is[protected] @ 8:45 PM and PNR is [protected]
![]()
sir my ticket was in waiting list and it is an E-TICKET so it is showing that the ticket cannot be cancelled as the chart has been prepared..so i need the refund as it is in waiting..the transaction id is [protected] and the PNR NO. is [protected]...please check it as soon as possible and refund it in my account..the DATE of the ticket is[protected] @ 8:45 PM and PNR is [protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
17%
Complaints
10797
Pending
0
Resolved
1834
![Indian Railway Catering & Tourism Corporation [IRCTC] Phone](/img/bn/phone.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Phone"){kind=small}
+91 44 2530 0000
![Indian Railway Catering & Tourism Corporation [IRCTC] Website](/img/bn/www.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Website"){kind=small}
![Indian Railway Catering & Tourism Corporation [IRCTC] Address](/img/bn/location.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Address"){kind=small}
9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
not refunded the amount even after 5 days after cancellation of air ticket
my self AJI AIPE preTicket Details ([protected]) Thiruvananthapura to Delhi Flight IndiGo 6E-316 Passenger Details Sr.No. Name Type Age Ticket No Cancel Ref. No. Refund Amt Status 1 Mrs RINCY ZACHARIA Adult [protected] N/A Can/Mod