Comments
Sub: IRCTC refund .
The refund amount of Rs 2207 is still NOT credited in my ICICI BANK Credit card account NO -[protected]
The irctc details is given below .
Transaction Id [protected]
Payment Option utipg
REFUND AMOUNT : 2207.
STATUS : REFUNDED
SETTLEMENTID :[protected]
RECEIPT NUMBER : 1695.
BISWARANJAN SENAPATI
The refund amount of Rs 2207 is still NOT credited in my ICICI BANK Credit card account NO -[protected]
The irctc details is given below .
Transaction Id [protected]
Payment Option utipg
REFUND AMOUNT : 2207.
STATUS : REFUNDED
SETTLEMENTID :[protected]
RECEIPT NUMBER : 1695.
BISWARANJAN SENAPATI
Dear Sir and Madam,
I did not receive the refund amount. I am not being able understand that Why I am not getting refund into my account.
Amount of refund Rs.3368
PNR NO.[protected]
Date of Booking: 14/05/2008
Transaction ID: [protected]
Train No.& Name: 2843/PURI=ADI EXP
Class:2A
From:Rayagada(RGDA) TO:Ahmedabad jn(adi)
I did not receive the refund amount. I am not being able understand that Why I am not getting refund into my account.
Amount of refund Rs.3368
PNR NO.[protected]
Date of Booking: 14/05/2008
Transaction ID: [protected]
Train No.& Name: 2843/PURI=ADI EXP
Class:2A
From:Rayagada(RGDA) TO:Ahmedabad jn(adi)
im not sure
jus had an issue
have posted a request to them
lets see
did u get the cash at last???
jus had an issue
have posted a request to them
lets see
did u get the cash at last???
Where is the ICICI Debit Payment Option available for booking train tickets ? I didn't see any Debit payment option in the Payment Option list. It has only ICICI Credit Card payment option.
Reply soon please. Need to book ticket urgently.
Reply soon please. Need to book ticket urgently.
pls sir request for me...
sir maine itz se maine ticket[protected] mai ticket booked ki thi, itz no. :[protected],[protected],[protected],[protected],[protected]
[protected],[protected] . sir yahi no. hai . sir[protected] mai ticket cancell hui thi
Detai:- booked on :[protected] cancell:[protected]
tran. id pnr no. fro. to da. of jour. curr. sta.
[protected] [protected] umb cpr 29-10-08 can/mod
sir pls refund of pament :booked ticket- 2080/-
cancell: 120/- charge. return of bal.1960/-
sir maine itz se maine ticket[protected] mai ticket booked ki thi, itz no. :[protected],[protected],[protected],[protected],[protected]
[protected],[protected] . sir yahi no. hai . sir[protected] mai ticket cancell hui thi
Detai:- booked on :[protected] cancell:[protected]
tran. id pnr no. fro. to da. of jour. curr. sta.
[protected] [protected] umb cpr 29-10-08 can/mod
sir pls refund of pament :booked ticket- 2080/-
cancell: 120/- charge. return of bal.1960/-
Sir ...⇄ I have booked rly ticket on 26-11-08 To hyderbad after formalities filing and finaly i enter itz no and press confirmation the page shows the page cannot open then my itz account is debited by Rs 509 ...⇄ refund the amount as soon as possible my itz card no is s[protected] &n...⇄
I cancelled 2 tickets on 22nd Oct. My problem is I have done the payment from my ICICI credit card now that card is closed so I requested IRCTC to please deposit my Amount on my Axis Bank, Account information Name Prashant Khampria, Account No. [protected]******** branch name pune. But after that I called them 15 times for my refund but I never got any satisfactory answer from there customer care even I sent them 10 to 12 mails. After some time they said send as information for ICICI bank account as it is more convenient for us, but till today I have not received the amount. I don't now how to believe in government. I think I have already paid 200 rs in phone bill just to call there customer care.
S#Transaction ID PNR NumberFrom StationTo StationTotal AmountRefund AmountCancelled OnType of Ticket
[protected] [protected]CSTMKTE729.0674.[protected]eticket
[protected] [protected]PUNEKTE745.0690.[protected]eticket
S#Transaction ID PNR NumberFrom StationTo StationTotal AmountRefund AmountCancelled OnType of Ticket
[protected] [protected]CSTMKTE729.0674.[protected]eticket
[protected] [protected]PUNEKTE745.0690.[protected]eticket
dear sir
Today(1/12/08) i tried to book ticket through e-ticketing from bilaspur to bhopal, class-2A, ticket not booked but an amount of Rs 1436 /- is dieducted from my SBI account.my card no is [protected]
Today(1/12/08) i tried to book ticket through e-ticketing from bilaspur to bhopal, class-2A, ticket not booked but an amount of Rs 1436 /- is dieducted from my SBI account.my card no is [protected]
I cancelled 2 tickets on12thdec2008. My problem is I have done the payment from my credit card . I requested IRCTC to please deposit my Amount on my Bank Account information Name sushil kumar . I called customer care15 times for my refund but I never got any satisfactory answer from there customer care even I sent them 10 to 12 mails, but till today I have not received the amount. I don't now how to believe in government. I think I have already paid 200 rs in phone bill just to call there customer care.
I cancelled 2 tickets on12thdec2008. My problem is I have done the payment from my credit card . I requested IRCTC to please deposit my Amount on my Bank Account information Name sushil kumar . I called customer care15 times for my refund but I never got any satisfactory answer from there customer care even I sent them 10 to 12 mails, but till today I have not received the amount. I don't now how to believe in government. I think I have already paid 200 rs in phone bill just to call there customer care.
Date: Sunday, 23 November, 2008, 6:15 PM
sir,
I fail to catch my train no .3019 / bagh exp.depat.from hwh on 23 .11.2008.
so pl.canceile my E-Ticakets. the details are as flows:
pnr no. [protected]
tran.ID no. [protected]
from HWH to MFP
dt of journy 23.11.2008
name age sex
1.s.k.kantha 46 male
2. nita 39 female
3 .nema 16 female
4 .aditya 11 male
yours
skkantha
mail id. [protected]@iocl.co.in
( pl.send feedback at my e-mail)
sir,
I fail to catch my train no .3019 / bagh exp.depat.from hwh on 23 .11.2008.
so pl.canceile my E-Ticakets. the details are as flows:
pnr no. [protected]
tran.ID no. [protected]
from HWH to MFP
dt of journy 23.11.2008
name age sex
1.s.k.kantha 46 male
2. nita 39 female
3 .nema 16 female
4 .aditya 11 male
yours
skkantha
mail id. [protected]@iocl.co.in
( pl.send feedback at my e-mail)
I have booked an e ticket through net banking as below.
User ID = balasridev. Date 05.01.2009 Time - 17.30 (approximately.) Train No.0634. Date of Journey = 11.01.2008 From Trichy to Chennai - Egmore. My Credit Card No. HDFC Bank - [protected].
Bank's authorization No.049586. Amount Rs.176/-
Since the ticket has not been booked, kindly refund the Rs.176/- to my above credit card.
User ID = balasridev. Date 05.01.2009 Time - 17.30 (approximately.) Train No.0634. Date of Journey = 11.01.2008 From Trichy to Chennai - Egmore. My Credit Card No. HDFC Bank - [protected].
Bank's authorization No.049586. Amount Rs.176/-
Since the ticket has not been booked, kindly refund the Rs.176/- to my above credit card.
Dear Sir,
I did not receive the refund amount. I went to branch, They Said: Please confirm with IRCTC to
which account they have made Refund of 603 Rs. and 953 Rs.
PNR Number [protected]
Date of Booking: 11/11/2008 Amount:693, Account: 4605(corporation bank vasant vihar)
Date Of Cancellation:20/11/2008 Refund Amount:603, Account: 4605(corporation bank vasant vihar)
and
PNR Number [protected]
Date of Booking: 11/11/2008 Amount:993, Account: 4605(corporation bank vasant vihar)
Date Of Cancellation:24/11/2008 Refund Amount:853, Account: 4605(corporation bank vasant vihar)
kindly confirm me about Transaction occurred to which account for refund, otherwise now I am going to complain in consumer forum.
Thank You
javed ahmad
[protected]
[protected]@gmail.com
delhi 110062
I did not receive the refund amount. I went to branch, They Said: Please confirm with IRCTC to
which account they have made Refund of 603 Rs. and 953 Rs.
PNR Number [protected]
Date of Booking: 11/11/2008 Amount:693, Account: 4605(corporation bank vasant vihar)
Date Of Cancellation:20/11/2008 Refund Amount:603, Account: 4605(corporation bank vasant vihar)
and
PNR Number [protected]
Date of Booking: 11/11/2008 Amount:993, Account: 4605(corporation bank vasant vihar)
Date Of Cancellation:24/11/2008 Refund Amount:853, Account: 4605(corporation bank vasant vihar)
kindly confirm me about Transaction occurred to which account for refund, otherwise now I am going to complain in consumer forum.
Thank You
javed ahmad
[protected]
[protected]@gmail.com
delhi 110062
Dear Sir,
I had booked a iticket on 08/01/2009 to undertake journy by my wife on 23/01/2009 though chhattisgarh exp.ffrom BSP TO BPL.ticcket was to despatch to korba as per my mail dated 12/01/2009 instead of my given addrese of Bhopal . This fact was also conveyed to your bhopal overnite office to mr.Kranti & gazanan abhyankar who assured me to despatch the same well within time so as to reach to korba well before 2 days of journy. But I regret to say that my ticket recieved at 3.30 pm on 23/01/2009. by the time my wife has alredy started journy from BILASPUR by another ticet.Thus it took 11 days to rech my ticket.On aadvising over phone to Mr. Kranti it was told that Gajanan abhyanker is responsible for delay you send mail to IRCTC for refund.I think you can under stand my situaion I went through during the said period despite sevral phone to Mr Kranti Mr gazanan and other office boy. I spent about rs 100/- towards phone call, but all in vein due to irrisponsible attitute of all persons of overnite office.I therefore urg upon yoiu to refund my ticket amount & codone the all prsons responsible so that such type mental agony harrasment which I faced be avoided. I AM SURE YOU WOULD TAKE APPROPRIATE ACTION AGAINST ERRING PEOPLE. MY PNR NO IS [protected]
I had booked a iticket on 08/01/2009 to undertake journy by my wife on 23/01/2009 though chhattisgarh exp.ffrom BSP TO BPL.ticcket was to despatch to korba as per my mail dated 12/01/2009 instead of my given addrese of Bhopal . This fact was also conveyed to your bhopal overnite office to mr.Kranti & gazanan abhyankar who assured me to despatch the same well within time so as to reach to korba well before 2 days of journy. But I regret to say that my ticket recieved at 3.30 pm on 23/01/2009. by the time my wife has alredy started journy from BILASPUR by another ticet.Thus it took 11 days to rech my ticket.On aadvising over phone to Mr. Kranti it was told that Gajanan abhyanker is responsible for delay you send mail to IRCTC for refund.I think you can under stand my situaion I went through during the said period despite sevral phone to Mr Kranti Mr gazanan and other office boy. I spent about rs 100/- towards phone call, but all in vein due to irrisponsible attitute of all persons of overnite office.I therefore urg upon yoiu to refund my ticket amount & codone the all prsons responsible so that such type mental agony harrasment which I faced be avoided. I AM SURE YOU WOULD TAKE APPROPRIATE ACTION AGAINST ERRING PEOPLE. MY PNR NO IS [protected]
Dear Sir,
I had booked a iticket on 08/01/2009 to undertake journy by my wife on 23/01/2009 though chhattisgarh exp.ffrom BSP TO BPL.ticcket was to despatch to korba as per my mail dated 12/01/2009 instead of my given addrese of Bhopal . This fact was also conveyed to your bhopal overnite office to mr.Kranti & gazanan abhyankar who assured me to despatch the same well within time so as to reach to korba well before 2 days of journy. But I regret to say that my ticket recieved at 3.30 pm on 23/01/2009. by the time my wife has alredy started journy from BILASPUR by another ticet.Thus it took 11 days to rech my ticket.On aadvising over phone to Mr. Kranti it was told that Gajanan abhyanker is responsible for delay you send mail to IRCTC for refund.I think you can under stand my situaion I went through during the said period despite sevral phone to Mr Kranti Mr gazanan and other office boy. I spent about rs 100/- towards phone call, but all in vein due to irrisponsible attitute of all persons of overnite office.I therefore urg upon yoiu to refund my ticket amount & codone the all prsons responsible so that such type mental agony harrasment which I faced be avoided. I AM SURE YOU WOULD TAKE APPROPRIATE ACTION AGAINST ERRING PEOPLE. MY PNR NO IS [protected]- An early action is requested.
yours
H L SONGRA
SBI, BALCO YOWNSHIP BRANCH
KORBA
I had booked a iticket on 08/01/2009 to undertake journy by my wife on 23/01/2009 though chhattisgarh exp.ffrom BSP TO BPL.ticcket was to despatch to korba as per my mail dated 12/01/2009 instead of my given addrese of Bhopal . This fact was also conveyed to your bhopal overnite office to mr.Kranti & gazanan abhyankar who assured me to despatch the same well within time so as to reach to korba well before 2 days of journy. But I regret to say that my ticket recieved at 3.30 pm on 23/01/2009. by the time my wife has alredy started journy from BILASPUR by another ticet.Thus it took 11 days to rech my ticket.On aadvising over phone to Mr. Kranti it was told that Gajanan abhyanker is responsible for delay you send mail to IRCTC for refund.I think you can under stand my situaion I went through during the said period despite sevral phone to Mr Kranti Mr gazanan and other office boy. I spent about rs 100/- towards phone call, but all in vein due to irrisponsible attitute of all persons of overnite office.I therefore urg upon yoiu to refund my ticket amount & codone the all prsons responsible so that such type mental agony harrasment which I faced be avoided. I AM SURE YOU WOULD TAKE APPROPRIATE ACTION AGAINST ERRING PEOPLE. MY PNR NO IS [protected]- An early action is requested.
yours
H L SONGRA
SBI, BALCO YOWNSHIP BRANCH
KORBA
Hi,
I Had purchased 21 AC 3 Tier tickets from Delhi to Pathankot through
e-ticket mode.I am based in Mumbai and am not at all acquainted with the city of Delhi.
While booking the tickets, I had used the option From -NEW DELHI to
PATHANKOT and booked 21 tickets in JAMMU MAIL dated 20th May 2005.
We were travelling back from AGRA in a bus to catch the train and our bus took us to New Delhi station.(We were asked, if we want to NIJAMMUDIN or New Delhi).We reached New Delhi Station in the last minute due to traffic snarls and found out that the train is from another station named OLD DELHI.Therefore we missed the train and somehow managed to travel to
PATHANKOT standing in 3 tier with childrens in Muri Express which was 5
hrs late.On reaching Pathankot, we contacted the station master as well as the
special reservation supervisor for the cancellation and returned
dissapointed.
Our ticket nos ar given below.Please let us know, if any refund is
possible or not.
pnr[protected] tickets
pnr[protected] tickets
pnr[protected] tickets
pnr[protected] tickets
Train NO 4033 dated 20th May 2008.
On sending a mail to IRCTC i got the following response on 30th May 2008:
Dear Customer,
Thanks for showing interest in our site. Kindly note that e-ticket
cancellation can be done up to the chart preparation, after making chart
e-ticket cancellation not allowed. In this case, we have forward your case
to railways for the TDR process. Railways check all the matters and decide
what amount should be refunded and this all process takes 90 days or more.
Once the railways refunded your amount, we will credited to your same
account.
Regards,
Souwaingamba
[protected]@irctc.co.in
www.irctc.co.in
I have still not received any response.Need your help.
Regards
PRANTIK DAM
CELL [protected]
I Had purchased 21 AC 3 Tier tickets from Delhi to Pathankot through
e-ticket mode.I am based in Mumbai and am not at all acquainted with the city of Delhi.
While booking the tickets, I had used the option From -NEW DELHI to
PATHANKOT and booked 21 tickets in JAMMU MAIL dated 20th May 2005.
We were travelling back from AGRA in a bus to catch the train and our bus took us to New Delhi station.(We were asked, if we want to NIJAMMUDIN or New Delhi).We reached New Delhi Station in the last minute due to traffic snarls and found out that the train is from another station named OLD DELHI.Therefore we missed the train and somehow managed to travel to
PATHANKOT standing in 3 tier with childrens in Muri Express which was 5
hrs late.On reaching Pathankot, we contacted the station master as well as the
special reservation supervisor for the cancellation and returned
dissapointed.
Our ticket nos ar given below.Please let us know, if any refund is
possible or not.
pnr[protected] tickets
pnr[protected] tickets
pnr[protected] tickets
pnr[protected] tickets
Train NO 4033 dated 20th May 2008.
On sending a mail to IRCTC i got the following response on 30th May 2008:
Dear Customer,
Thanks for showing interest in our site. Kindly note that e-ticket
cancellation can be done up to the chart preparation, after making chart
e-ticket cancellation not allowed. In this case, we have forward your case
to railways for the TDR process. Railways check all the matters and decide
what amount should be refunded and this all process takes 90 days or more.
Once the railways refunded your amount, we will credited to your same
account.
Regards,
Souwaingamba
[protected]@irctc.co.in
www.irctc.co.in
I have still not received any response.Need your help.
Regards
PRANTIK DAM
CELL [protected]
The refund amount of Rs.1805/- is still not credited in my account- Canara Bank Debit Card No-[protected]
Account no[protected]
PNR No--[protected]
Date of Cancellation-03.02.2009
Date of Booking- 17.01.2009
Date of Journey- 10.02.2009
Train no and Name- 2303/ Poorva Express
From- Madhupur To New Delhi
With Regards-- Vinod Kumar ( Mobile-[protected])
Account no[protected]
PNR No--[protected]
Date of Cancellation-03.02.2009
Date of Booking- 17.01.2009
Date of Journey- 10.02.2009
Train no and Name- 2303/ Poorva Express
From- Madhupur To New Delhi
With Regards-- Vinod Kumar ( Mobile-[protected])
Hi,
today(16/02/09) i tried to book one sleeper class ticket for the train Howrah Yeswanathpur super fast express, but at the time os submitting my payment through my Hdfc credit card the session has expired.After that i checked with my credit card debited amount, in that the amount of Rs.372 has been deducted from my credit card but in my booked tickets history the ticket hasn't booked.After that again i booked a new ticket for that, it has done successfully.
when will you refund my 372rs. into my Hdfc credit card.?
thanks and regards
sunil kumar p.
email: [protected]@gmail.com (please send the response through the mail or call me on)
mob: 91 [protected]
today(16/02/09) i tried to book one sleeper class ticket for the train Howrah Yeswanathpur super fast express, but at the time os submitting my payment through my Hdfc credit card the session has expired.After that i checked with my credit card debited amount, in that the amount of Rs.372 has been deducted from my credit card but in my booked tickets history the ticket hasn't booked.After that again i booked a new ticket for that, it has done successfully.
when will you refund my 372rs. into my Hdfc credit card.?
thanks and regards
sunil kumar p.
email: [protected]@gmail.com (please send the response through the mail or call me on)
mob: 91 [protected]
sir ! i have tried to book e-tickets through irctc, but the transaction is canceld.but amount from my bank account is debted, and transferd to your account.so please refund my amount to my account.
thank you
ticket booking date:22-02-09
intended journy date:24-02-09
From;vijayawada jn TO:secunderabad jn
train name :satavahana exp.
amount paid from bank :sbi
a/c no:[protected]
thank you
ticket booking date:22-02-09
intended journy date:24-02-09
From;vijayawada jn TO:secunderabad jn
train name :satavahana exp.
amount paid from bank :sbi
a/c no:[protected]
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![Indian Railway Catering & Tourism Corporation [IRCTC] Phone](/img/bn/phone.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Phone"){kind=small}
+91 44 2530 0000
![Indian Railway Catering & Tourism Corporation [IRCTC] Website](/img/bn/www.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Website"){kind=small}
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9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
I am not being able understand that Why I am not getting refund into my account.
IRCTC have sent the Settlement, even after you are not being able to credit the same.
already 15 days passed, I will report to the same in consumer forum.
This is seriously very bad thing. Just mailing me that we escalated the issue.
You have generated two service request for the same issue.
Even after issue has not been resolved,
SR62007168 and SR61239961.
Kindly let me know the status as early as possible.
Thank You
Vaibhav Saxena
+[protected]
[protected]@rediffmail.com
[protected]@manh.com
Manhattan Associates Development Center Pvt Ltd.
No 172 EPIP ZONE Phase II white field
Bangalore 560066
FYI/A,
I have Confirmed with IRCTC again. They have written me the same reply.
Thank You
Vaibhav Saxena
+[protected]
[protected]@rediffmail.com
[protected]@manh.com
Manhattan Associates Development Center Pvt Ltd.
No 172 EPIP ZONE Phase II white field
Bangalore 560066
Dear Customer,
Kindly note that we have refunded the amount as per the following details. Please contact your bankers for confirmation with the given details.
PNR Number [protected] Transaction Id [protected]
Payment Option ICICIBANK
REFUND AMOUNT STATUS SETTLEMENTID 52194019
513.00 Refunded
Regards,
Amit Ranjan
[protected]@irctc.co.in,
www.irctc.co.in
----- Original Message -----
From: vaibhav saxena
To: care
Sent: Tuesday, April 01, 2008 12:07 PM
Subject: Re: Re: Money Refund Confirmation from IRCTC
***********************
No virus was detected in the attachment no filename
No virus was detected in the attachment no filename
***********-***********
Dear Sir,
I did not receive the refund amount. I went to branch, They Said: Please confirm with IRCTC to
which account they have made Refund of 513 Rs.
PNR Number [protected]
Date of Booking: 30/01/2008 Amount: 573, Account:[protected]ICICI Bank Pune)
Date Of Cancellation:23/03/2008 Refund Amount:513, Account:[protected]ICICI Bank Bangalore)
kindly confirm me about Transaction occurred to which account for refund.
Thank You
Vaibhav Saxena
+[protected]
[protected]@rediffmail.com
[protected]@manh.com
Manhattan Associates Development Center Pvt Ltd.
No 172 EPIP ZONE Phase II white field
Bangalore 560066
Dear Customer,
Kindly note that we have refunded the amount as per the following details. Please contact your bankers for confirmation with the given details. PNR Number [protected] Transaction Id [protected]
Payment Option ICICIBANK
Sr# REFUND AMOUNT STATUS SETTLEMENTID
1 513.00 Refunded 52194019
Thanks & Regards,
Rajmani Pathak
[protected]@irctc.co.in
www.irctc.co.in
[protected]
----- Original Message -----
From: vaibhav saxena
To: [protected]@irctc.co.in
Sent: Sunday, March 30, 2008 9:45 PM
Subject: Re: Money Refund Confirmation from IRCTC
***********************
No virus was detected in the attachment no filename
No virus was detected in the attachment no filename
***********-***********
Dear Sir,
I did not receive the refund(against the cancellation of I-ticket PNR number: [protected]) in my ICICI account. Actually At the time of booking I used my[protected]VAIBHAV SAXENE -Pune - Shivajinagar Branch and now I have transferred the same account into[protected]VAIBHAV SAXENA-Bangalore - Koramangala).kindly transfer the same amount into in my changed account, Previous account is no more.Please do the needful.
Sorry for inconvenience.
Thank You
Vaibhav Saxena
+[protected]
[protected]@rediffmail.com
[protected]@manh.com
Manhattan Associates Development Center Pvt Ltd.
No 172 EPIP ZONE Phase II white field
Bangalore 560066
On Fri, 28 Mar 2008 [protected]@irctc.co.in wrote :
>Dear Customer,
>
>Thank you for using IRCTC’s online rail ticket booking services.
>
>An amount of Rs.513/- towards the refund for the cancellation done on
>23-Mar-2008for Ticket vide PNR [protected] has been for credited to
>your account. You are requested to please check with your bank regarding the same.
>We regret the delay if any, in crediting back the
>refunds.We solicit your continued patronage to our services,
>
>Warm Regards,
>
>[protected]@irctc
>
>
Dear Mr. Saxena,
Further to our telephonic conversation on March 31, 2008, we have registered your complaint for IRCTC refund amount not credited to your account with Service Reference SR61239961.
You will receive the status by April 07, 2008.
Sincerely,
Anitha
Customer Service Manager
ICICI Bank Limited