IRCTC - Deactivation of ID : TDR rejection
ganesh_104 on Apr 21, 2011
I have booked e-ticket (PNR: 2311330764), but I dint travel on the ticket. So i filled TDR fro "Passenger Not Traveled".
This claim is rejected by railway by saying passenger traveled and and they deactivated my id (ganu_10).
I can challenge IRCTC that i have not traveled on said ticket. Also I have planned tickets booked on the id which I have to take prints/cancel.
I want my ID to activate immediately and refund my claim amount.
Below is mail from Irctc:
date Wed, Apr 20, 2011 at 12:00 AM
subject False TDR Claim
Important mainly because of the people in the conversation.
hide details Apr 20 (2 days ago)
You had requested for refund of e-ticket with PNR No.2311330764 , which was booked using user-id "ganu_10 ". It is informed that the refund claim has been repudiated by Railways stating that the passenger has already travelled and has still claimed refund.
In view of the wrong claim of refund, the above user ID has been temporarily deactivated.
For further assistance, you may contact firstname.lastname@example.org.
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