Irctc — claims on e-tickets to be cancelled after the reservation chart is prepared-PNR no [protected]‏

Address:

East Delhi, Delhi

It has been almost 2 year and 5 month and i have sent 10-20 email but all the time i heard that it is in progresss.
Pls let me know the process to complain in higher othority or tell me the process to clain it through consumer forum.
I think this is not the way to treate With Customer. Tell me the time duration when this issue can be solved and i get my money.


old email sent:
We are unable to travel on this following tickets due to family situation.
Please cancel the ticket details mentioned below and kindly refund the amount of following e-ticket.
Ticket needs to be cancelled.

Transection id [protected]
PNR no [protected]
Date of Jourrney: 19/6/2008