Irctc — IRCTC - amount debited without reservation done | |
Sir just i tried to book a seat in from Anand to Mumbai through e-ticketing for 05/09/2013.while processing option for PAY appeared but at the end reservation not done informing that system failure but amount of rs 1282/= was deducted from my SBI acct. Message recived in my mobile is Thank you for using your SBI Debit card 622XX6450 for a purchase worth Rs1282 on POS SBIRCTC at IRCTC txn#[protected]. pl look in to the matter and i request to give a feed back on email : [protected]@yahoo.co.in Was this information helpful? | |
 2 Comments | |
Comments
Dear sir
I have booked three and half tickets in train no.12728 (SC to RJY) yesterday for journey on 27.5.2014 and the amount debited to my bank account Rs.1027 (Rs.1016.24 ticket cost Plus bank charges). The ID no. [protected]. But ticket not generated. When I checked booked tickets it is not there. I have checked status of failed tickets refunds. I found the above ID no. and noted as "amount not received from bank"-refund requested.
Again I booked tickets for the same persons in the same train for the same date. Again the same amount was debited and ticket generated. The details of ticket is: PNR [protected] and ID No.[protected]. Hence I request you to kindly arrange to refund the cost of ticket booked FIRST TIME.
Thank you
DVRau
Mob:[protected]
I have booked three and half tickets in train no.12728 (SC to RJY) yesterday for journey on 27.5.2014 and the amount debited to my bank account Rs.1027 (Rs.1016.24 ticket cost Plus bank charges). The ID no. [protected]. But ticket not generated. When I checked booked tickets it is not there. I have checked status of failed tickets refunds. I found the above ID no. and noted as "amount not received from bank"-refund requested.
Again I booked tickets for the same persons in the same train for the same date. Again the same amount was debited and ticket generated. The details of ticket is: PNR [protected] and ID No.[protected]. Hence I request you to kindly arrange to refund the cost of ticket booked FIRST TIME.
Thank you
DVRau
Mob:[protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
17%
Complaints
10797
Pending
0
Resolved
1834
![Indian Railway Catering & Tourism Corporation [IRCTC] Phone](/img/bn/phone.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Phone"){kind=small}
+91 44 2530 0000
![Indian Railway Catering & Tourism Corporation [IRCTC] Website](/img/bn/www.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Website"){kind=small}
![Indian Railway Catering & Tourism Corporation [IRCTC] Address](/img/bn/location.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Address"){kind=small}
9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
I have booked three and half tickets in train no.12728 (SC to RJY) yesterday for journey on 27.5.2014 and the amount debited to my bank account Rs.1027 (Rs.1016.24 ticket cost Plus bank charges). The ID no. [protected]. But ticket not generated. When I checked booked tickets it is not there. I have checked status of failed tickets refunds. I found the above ID no. and noted as "amount not received from bank"-refund requested.
Again I booked tickets for the same persons in the same train for the same date. Again the same amount was debited and ticket generated. The details of ticket is: PNR [protected] and ID No.[protected]. Hence I request you to kindly arrange to refund the cost of ticket booked FIRST TIME.
Thank you
DVRau
Mob:[protected]