Irctc — Not refunded even after 5 months

Address:East Godavari, Andhra Pradesh

Dear Sir,

I had booked a ticket form Samalkot(SLO) to Mumbai(CSTM) on 1/10/2009 with PNR no: [protected] with a journey date of 17/10/2009. But I was not traveled on that ticket, regarding that I have filled a TDR on 19/10/2009 with reference no: ekt[protected].

Inspite of calling and reminding IRCTC they have replied me that they have forwarded to Indian Railways, but till now i have not received any refund or intimation from either IRCTC or Indian Railways.

I has been 6 months filling TDR complaint against IRCTC, still they are giving responce "UNDER PROCESS".

I want to know what is the time slot for processing.

I request you to look into matter, as our railways has a great name and crores of people is using it.
This complaint is logging not only for my sake, rest of passengers should not struggle.

If the railways are not ready to pay back me. Atleast they have ti intimate me.

regards,
Suresh Naidu
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