[Resolved]  Irctc — TDR REFUND ANOMALY

Address:

Karnataka

I BOOKED A TICKET WHOSE PNR WAS [protected] FOR JOURNEY ON 31 MAY 10. I DID NOT TRAVEL DUE TRAIN RUNNING LATE MORE THAN 3 HRS. I FILED THE TDR BUT ONLY 154 RS IS REFUNDED HOWEVER I SHOULD GET FULL AMOUNT BACK. MANY MAILS ARE ALREADY SEND TO TDR PROCESS AND CARE, BUT STILL NO REPLY. I CALLED IRCTC ON [protected] & [protected] AND TALKED TO TO SUNIL, SHRUTI & VIDYA BUT STILL NO ACTION IS TAKEN. IT IS A CASE OF HARRASSMENT OF A CUSTOMER , TIME WASTE, MENTAL TENSION ,MONEY WASTE ON PHONE CALLS AND INTERNET. MY MOBILE NO IS [protected].