[Resolved]  Irctc — Reversal of INR 814

Address:

Maharashtra

I have been a regular user of your website for my travel bookings, but this time it was a sad experience. I was booking a ticket (Tatkal Quota) from Mumbai to Ahmedabad on 30 June 2010 for 2 July 2010 and in the process your website failed to confirm my ticket, but was smart enough to debit my funds (Rs.814/-) immediately. I then contacted your call center immediately and they advisd me that the funds will be credited to my account by yesterday (end of day) which has no happened yet.
As the above booking was unsucessful , i have given another try and this time went well and i had sucessfully booked the ticket in Gujarat Mail (Train No. 2901).

However, it leaves me worried for the first attempt as you have charged for me for nothing, but unnecessary hassles due to the extraordinary job by your website. Hence i request you to credit INR 814 to my account at the earliest.

Details of the Card which i used to book the ticket are as below:

Bank: Axis Bank
Card Number: [protected]
Card Type: Debit Card
A/c Number: [protected]

Please ensure you credit INR 814 to my Axis Bank account as soon as possible

Best Regards,
S Sunny

+[protected]