Indian Railway Catering & Tourism Corporation [IRCTC]

Irctc — ON LINE TATKAL BOOKING PROBLEM

anildjavalekar

from Salboni, West Bengal

Address:

Mysore, Karnataka

The chairman/Railway minister,
Dear Sir/Madam,
irctc, It is a matter of great harassment of Indian citizen, while the lines for booking of Tatkal tickets on line are remained blocked from 08.00 am to 09.30am and so stating 'service is not available'. /not opening page at all/timeout session etc This problem is persisting on everyday from 08 am to aroung 09.30am, but on the contrary, entire tatkal tickets are exhausted within five minutes, as soon as the time of tatkal ticket's booking starts. Some body may be blocking server with their vested interest. No use of tatkal on line booking for common public. If we go on railway windowS , there is also agents are flooding like anything with internal adjustment with booking clerk. Ultimate the present system is encouraging the curruption. Pl take necessary steps/action to improve the tatkal system in the interest of common public.

regards

sd/-
ANIL JAVALEKAR
MYSORE -[protected]

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Comments

balaji_s.vasan

from Vepagunta, Andhra Pradesh

yes you are absolutely correct.. in our country this is the major Disease-corruption every where...
and our system of goverment...can't say in word.
we should get another set of people like freedom fighters...

sanjay76in

from Mumbai, Maharashtra

I do agree with this. This is frustrating that in the age of technology they have very poor infrastructure. Even internet today runs fatser than IRCTC servers. Booking is a far story, even login (that has nothing to do with locking the reservation) takes 10 minutes after 8:00 AM. Whats the use of such a system then. IRCTC must address all these technical issues and must also stop the machchli bazar at railway counters...this is very bad that online system shows tatkal as waitlist but an agent can get a confirmed ticket for you at some extra charge (bribery). It puts serious questions over the character of overall railway system and its employees.

I have spent 3 nights to get a confirmed ticket (to wake up in the morning and trying with tatkal quota online) to travel to my hometown where my father is no more but everyday I feel harrassed when system even can not login on time and by the time I login and search he trains, tatkal quota is exausted.Sometime back I faced same issues when my brother (who got heart attack) had to travel; back to hometown after release from hospital (can such a person travel like bhed-bakri i.e. without seat)...just imagine the suffering people have sometime due to such a corrupt system.

Rs
Ram

smani61

I tried to book tatkal tickets today and it took 10 minutes for me to ge the the reservation availablity. I logged into the site at 8.00 AM sharp, but by the time itself, site was showing chennai express for 31st july availability in WL. It is really frustrating to use the IRCTC site, though the Indian railways has declared that it opened a new site Indian railways portal on July 7. This is worst way of managing an IT system.

Manic
Hyderabad