Indian Railway Catering & Tourism Corporation [IRCTC]

[Resolved] Irctc — Online booking

dassumon

from Mumbai, Maharashtra

Address:

Surat, Gujarat

The IRCTC website which is used for online e-ticket booking is not working properly near about one month. I am absolutely surprised to say that we are saying that we the world one of the best Nation in IT sector. If we are not able to run a government web site, which is very essential in present generation. Then we don’t have any right so say that we are one of the best Nations in the world. Either it should run properly or close the website & circulate instruction to the customer that online reservation is not possible, only counter ticket is possible. We are unnecessarily wastage our time to book ticket online but failed to book. In the same available tickets are finished & we are hopeless. As an Indian, as a sufferer customer I want to see improvement. Otherwise I will lost faith on such facilities provided by Government or Government undertaking organization.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

cibi_abi

from Chennai, Tamil Nadu

Sir,
Today i wish to book two tickets through online booking after logging on into your sight and entered all necessary details. But when I came to the portion of payment I've selected DEPICT CARD option. For depict card showed a list of Banks in which Indian Overseas Bank was not found. IRCTC has listed the Bank Names payable through Depict Cards in which The INDIAN OVERSEAS BANK also seen in the serial no.20 in spite of that i could not pay through using my depict card. Kindly guide me how can i make payment
through depict card of I.O.B Bank.
Sankaranandam

Pravatbhr

from Patna, Bihar

sir / madam
i have book a e- ticket at today the ticket was not book and payment was deducted
plz help me
the detial isTicket History
Pnr Number 0 Transaction ID [protected]
Train No 18304 Train Name Puri - Sambalpur intercity
From Station Khurda Road To Station Sambalpur
Date Of Journey 25-dec-2013 Class 2S
Boarding Khurda Road Resv Upto Sambalpur
Date Of Booking 23-Dec -2013 Total Fare Rs 221.24

plz inform at my ticket detail at my id is [protected]@gmail.com & Ph.no is [protected]

c kavyasree

from Delhi, Delhi

there is no provision for indian overseas bank internet banking or through debit card payment during booking.only 7 out of 41 banks are being shown 9in the debit card payment option ...
please check this...

RVL1962

from Delhi, Delhi

While making payment for IRCTC TICKET, there is no facility to make payment from IOB BANK. Either net banking or debit card option is available. You are therefore requested to look in to the same and RESOLVE THIS IMMEDIATELY.

It is such a waste of time that Nationalised bank list is not updated in the Railway site, Please help to implement this facility URGENTLY.

I was told by the bank that there will be a facility called others. Which will help to put our required bank name and will take us to that respective site.

I could not see any such facilities in the site..

Thanks
lakshmi

Abivarshini Sree

from Hyderabad, Telangana

Even after so many complaints, irctc has not tied up with iob bank..we r not able to book tickets with iob card...

samson32

from Kumbakonam, Tamil Nadu

i am booking irctc ticket much more time. But net banking nor working. so many banks available for net banking.But indian overseas bank not available .please rectify the problem.
thank you
sam

fal_john

from Chennai, Tamil Nadu

John 60

i have tried to book é'ticket'many time toady[protected], but i couldn't cross 2nd captcha (imagin). Is it required? why not provide simple method. Also why inserting two captcha? the irctc management think about public and arrange to book with easy way. The time is very important for every body.

Thanks,
john

appy69

from Vadodara, Gujarat

To everyone who has problem making payment through IOB card or any other Bank's cards whose option is not available in the list, do not get panic or annoyed... Here is the way to do the transaction.

Select (Payment Gateway/Credit Card/Debit Card) option -> select any Gateway (irrespective of powered by)-> click on Make Payment -> Pay with -> Other Bank Debit Card -> Enter your details -> Submit -> Enter your password -> Payment is successful.

Karunanidhi Narasimhan

from Bengaluru, Karnataka

Same problem as others. Next gen site is hopeless. Not able to book tickets using IOB debit card. Tried all the prcedures, simply waste of time. Hope the railways will try to solve these problems. Old site was better and easy.