Irctc — Refund of a failed Transaction

Address:

Bangalore, Karnataka

I booked 3 tickets through IRCTC website using Citibank payment gateway.

At last step following message came "Just a moment you are being redirected to merchant site". I was never redirected as the page kept on getting refreshed.

On other hand my money got deducted but i did not get a confirmation email or a message if my tickets are booked. What should i do?Finally the session expired

IRCTC login ID:saurin212

Following is what i get on IRCTC website under failed transaction details:


Ticket History
Pnr Number: 0 Transaction ID: [protected] Train No: 19116
Train Name: BHUJ BDTS EXP From Station: (BRC) To Station: (BDTS)
Date Of Journey: 26-May-2013 Class: 3A Boarding: (BRC)
Resv Upto: (BDTS) Date Of Booking: 29-Jan-2013 Total Fare: Rs 1160.00

Refund Details
Payment Not Received From Bank