[Resolved]  Irctc — refund of tdr

Address:South Delhi, Delhi

trd was processed in the month of aug still 50 % of ticket amount is not refunded no of time s made escalations but no rewert if call up on tdr helpline no body replies ... customer care says to forward mails ..mails always bounce ... no of escaaltiona made all useless ..

deb0071..loging id pnr no- [protected]
pls help
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Aug 13, 2020
Complaint marked as Resolved 
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dear sir,
kindly guide m
dear sir,kindly guide me to whom should i make complaint to for payment of my tdr as it is pending for more than 5 mnths.
i received a letter from railways irctc that the case has been transfered to the south region....but still its more than 2 months since then even.
sir its a matter a great regret that a passenger has to write so many times for the refund and still has to wait.
please sir guide me where should i mail so that i get the refund..........
as i have paid money to the railways for the above tickets cash and now i want the refund please.

kindly let me know the time taken max in the process as the time given was within 3 months of the tdr date..

please assure if i am sure of getting the refund.
sir,such delay in my rightful claim from railways is discouraging me to use the services of ralways for internet bookings.
thanks.
ms.bajaj


tdr <[protected]@irctc.co.in> wrote:
Dear Customer,

Thanks for showing interest in our site. Please note that your refund case of PNR No.[protected] has been referred to GGM/ Southern Region on 18.08.07 For further processing. Railway under the present commercial rules processes the refund under this category. As soon as refund, if any, received it will be credited to your card account.


Regards,

Shiraj Ahmad
[protected]@irctc.co.in
Ph:[protected]

From: seema bajaj [mailto:[protected]@yahoo.co.in]
Sent: Saturday, September 22, 2007 4:53 PM
To: [protected]@irctc.co.in
Cc: railway cell
Subject: refund of bangalore tdr-final letter

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Your mail has been scanned by InterScan.
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dear sir,
may i know how much time it will take to get the refund of the tdr.
detail is as following-
the pnr no. is-
1.[protected]
2.[protected]
train no.2650
station from bhopal to yashwantpur
reservation ticket no.70180808/70181384
total charges-rs.5056/-(2528 + 2528)
date of journey-19.06.2007
no. of passengers.-4 adults
reservation status-w/l
tdr no.299849 dt.20.06.2007 time-20.40

it is complete 3 mnths today as the max time to be taken for the tdr refund.
it is realy sad to go through so much of correspondence with you which i am in for last 3 months.
the original tdr sent to you doesnt seem to be enough to get the refund which is our own amount.
inspite of the original tdr with you and information asked by you through the various correspondence ,we are yet to get the refund.
isnt this giving us a chance to request consumer forum to help us get the refund.
kindly arrange to refund the amount.
thanks
ms.bajaj
whole information is as above.
now,may i expect the refund credit in my account.
kindly oblige.
thanks.
ms.seema bajaj
gwalior
id with irctc- vidubajaj

etickets <[protected]@irctc.co.in> wrote:



[protected][protected][protected][protected]

Did you know? You can CHAT without downloading messenger. Click here
sir,
i had booked an etickets from yeshwanthpur to shimoga town on 21 jun 08. my journey commence on 23 jun 08 by train no. 6227. my ticket details are as follow.
name of the passenger: Vani M 32 (female)
PNR No.[protected] and transcation id:[protected] coach no. S-6
Berth No. 36.
Due to communication failure i am unable to takeout the print of the said eticket.
request u to send my eticket on my email id as early as possible as i have to commence my journey today itself. thank u
sir,
my train amravathi express(2847) was cancelled on 19th june because of track failure.I was handled a TDR and no other document was provided by the officials.i returned the filled TDR in 2 -3 days through speed post.my ticket and pnr no are
246 33914 [protected]
246 33915 [protected]
till today i havent got any refund or any kind of information regarding this topic.i want to know what is the time perion in which i will get the refund and what are the formalities i have to perform if there are any to get my refund

irctc i-ticket — negligence of courier service

I booked an i-ticket on[protected]. which i didn't get still. when i checked it's status, it was delivered n signed on 12-11-08.
Overnite courier guy delivered ticket to security man of my society & security guy lost the ticket.
It's a great negligence of courier service that they should deliver ticket in my hands after seeing my ID proof which is clearly written in instructions of irctc site.
When i contacted courier service, they said- to talk my security guy as they delivered ticket to him.
Now what can i do to sue courier service?
Please tell me.

Train Fare — Couldn't get the train fare of cancelled train almost 6 months has been passed.

I have booked my e ticket with the help of internet PNR no.[protected]and train no.2472Afrom NEW DELHI(NDLS) to MUMBAI CENTRAL and the date of Journey was 18/6/2008 but the train cancelled. When i approached the 24 hour customer care servise they told me that amout will automatically go to my account since the train was cancelled. When it didn't come till 15 days i approached again to customer care. this time they told me to file TDR. I filed TDR on 2nd of July. I got a Photo copy of that from Northern Railway also by post. I was told than you will get the return within 90 days. Almost 6months has been passed still I couldn't get my refund.when i contact them they say it's under process.
please refund the amount as earliest.
Thanks Akshay.
I filed TDR 3.5 months back and got only 50% return E-Ticket PNR No: [protected].

E-ticket — TDR AMT NOT RELEASED

PNR. [protected]
TDR SUBMITTED ON 30.05.2008

REFUND NOT CREDITED IN MY ACCOUNT TILL TODAY.

send many mail to [protected]@irctc.co.in & other mails. & vocal talking with custmer care.

plz. solve this matter

ramesh dave
KINDLY REFUND THE FOLOOWING TICKETS AS WE HAVE NOT TRAVELLED
PNR NO [protected]
TRAIN NO 6124 / ANANTHAPURI EXP
DATE 13/01/2009
CLEARTRIP ID[protected]
TRANSACTION ID [protected]
THANKING YOU
I REQUEST FOR YOU I BOOK ONE TICKET 14/2/2009 PASSENGER JURNEY DATE:- 2/3/2009 PNR NUMBER :- [protected] TICKET NUMBER:- [protected] RBR:- 1164961 PASSENGER NO 3 SO TRAVELLED WITHOUT PROPER ID PROOF I DO TDR MASSEGE YOUR ONE STOP SHOP . PLEASE CHEACK THIS PNR OR DETEALS & QUICK REFUND MONEY. MY LD :[protected]



OR
PNR NUMBER:- [protected] TD;- [protected] BOOKING DATE:- 2/3/09 DATE OF JUNNEY- 15/03/09 . RBR1376850

OR
PNR:- [protected] TD:- [protected] RBR1447586 BOOKING DATE:- 7/3/09 JUNNEY DATE WAS :- 17/3/09.

OR
PNR:- [protected] TD:- [protected] RBR1446010 BOOKING DATE:- 1446010 JUNNEY DATE:- 17/3/09.

2AC SURAT TO HWH TRAIN NAME:- ADI HWH EXPRESS PNR Number [protected] Booked On 9-3-2009
Transaction ID [protected] Reason For TDR : Passenger Not Travelled.
TDR Status : TDR Entered
Reference No : ekt[protected]
TDR Filing Date : 03-Apr-2009
Dear Sir

With respect I want to inform you that I have file TDR request as on 9/5/07 due to ticket is not confimed as TDR issue of amt 2176 my journey was from DURG to AHMEDABAD on 3rs A/C PNR NO:[protected] but till the date I didn't received any amount i have complained so many times but I didn't got any solution, Kindly I request you to plz tell me wht sud i do and when I will receive my amount of Rs 2176..

Regards
Komal Bhatia
Dear Sir

With respect I want to inform you that I have booked a ticket on 21st february from bhusaval to ahmedabad but i could not travelled because when ticket was booked train time was 16:30 but train was
departed at 14:30 i don't know why. Therefore, i kindly request to you that kindly refund the following ticket as we could not travelled:
PNR NO.:[protected]
DATE OF JOURENY:15/4/2009
DATE OF BOOKED TICKET:21/02/2009
TRANSACTION ID:[protected]
TRAIN NO.:1454
TRAIN NAME:PRERANA EXPRESS
FROM:BHUSAVAL
TO:AHMEDABAD
CLASS:SL
Sir
I had booked E- ticket for :-
Mrs. Janki Devi
Age 56 years
Train No. 2432 (Nizamuddin -Trivandrum Rajdhani)
Date of Travel 28th December 2008
Transation No [protected]
PNR No. [protected]
Third AC
Fare Rs.2410/-

Due to some unavoidable circumstance, she couldn't travel. I had already filed TDR, but till date no refund has been made. May I request your goodself that eligible amount be refuned to my credit card account immediately.
Thankyou

Yours OP Khetrapal

IRCTC (TDR Processing) — NO Response

Dear sir'/Madam

I've been using the IRCTC site for booking tickets for quiet some time.During the month of Dec.I filed a TDR to claim the refund stating that the train was late by 9 hrs.The PNR against which the TDR was claimed is [protected].
Now during the month of March I get a reply stating that I've fraudulently claimed a TDR because I've travelled in it. I filed a TDR after I spoke to the customer care executive and he was the one who told me to file a TDR.
Now I've been regularly mailng to IRCTC.But ther is no reply from there side .They have blocked my user ID.My shubhyatra points earned through my Bookings have gone vain.Pls. suggest me as to whats to be done to resolve this issue.

I did not file a TDR on my own I've only done what the customer care executive told me to do.


Regards

R.Padmanabhan

irctc / e ticket — TDR refund for two year pending

I have taken an e ticket on sep 10 2008 from Ram Gunj to Gorakhpur by Awadh Express, the TTE charged extra fare to tune of the price of ticket and said you will get the refund but as on date there is no such thing.
my user id on irctc is shrutiraj4 .
Mobile number - [protected]
Sir
I had booked E- ticket for :-
Mrs. Janki Devi
Age 56 years
Train No. 2432 (Nizamuddin -Trivandrum Rajdhani)
Date of Travel 28th December 2008
Transation No [protected]
PNR No. [protected]
Third AC
Fare Rs.2410/-

Due to some unavoidable circumstance, she couldn't travel. I had already filed TDR, but till date no refund has been made. May I request your goodself that eligible amount be refuned to my credit card account immediately.
Thankyou

Yours OP Khetrapal
Sir
I had booked E- ticket for :-
Mr. DAYANAND VM
Age 50 years
Train No. 3008(SHRI GANGANAGAR(SGNR) To HOWRAH JN(HWH))
tatkal
Date of Travel 06-Jul-2009
Transation No. [protected]
PNR No. [protected]
Sleeper Class
Fare Rs.642/-

i kindly request to you that kindly refund the following ticket as we could not travelled:
thank you sir
my user name is narkum


Regards
narkum
Date of Journey ; 10-Jul-2009
Transaction ID: [protected]
PNR No. [protected]
Sleeper Class
From Cuttack to Howrah

May I request your goodself that eligible amount be refuned to my credit card account immediately.


Regards,
C K Mohanty
pnr [protected] txn [protected] gkp to lko passenger name sagar gupta 18
journey date 1172009

irctc i-ticket — no progress in refund for 6 months

Pnr Number [protected] Transaction ID [protected]
Train No 2673 Train Name CHERAN EXPRESS
From Station CHENNAI CENTRAL(MAS) To Station COIMBATORE JN(CBE)
Date 23/1/2009
Class
3A
Boarding CHENNAI CENTRAL(MAS)
Resv Upto
COIMBATORE JN(CBE)

I booked the complaint in central irctc office. And the case no is 70393/22 . Still i havent got my refund. Whats the problem with our railway.

its been 6 months . ITs an unconfirmed ticket. what the hell is wrong with you peoples. i went to the central office more than 10 times for past one month. but all they say is, will be done tomrrow tomrrow tomrrow... i have made a complaint regarding this in southern railway greivance department 1 month back and i got a letter in post, stating my complaint is acknowledged ...but nothing happened...please give me my refund...and do reply me . or tell me where to complaint...and what more to do?...if this remains the same...then i will definitely go to court .
dear sir,
kindly guide m
dear sir, kindly guide me to whom should i make complaint to for payment of my tdr as it is pending for more than 2 mnths.
sir its a matter a great regret that a passenger has to write so many times for the refund and still has to wait.
please sir guide me where should i mail so that i get the refund...
as i have paid money to the railways for the above tickets cash and now i want the refund please.

kindly let me know the time taken max in the process as the time given was within 2 months of the tdr date..

please assure if i am sure of getting the refund.
sir, such delay in my rightful claim from railways is discouraging me to use the services of ralways for internet bookings.
thanks.
Ashish Sharma
PNR NO [protected]
TRAIN NO 1020 / KONARK EX.
DATE 09/06/2009
Reference No:ekt[protected]
BHUBANESWAR(BBS) TO VISHAKAPATNAM(VSKP)

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