[Resolved]  Irctc — refund of tdr

refund amount date 8/5/2013 ujjain to h.nizamuddin cancel 3 ticket 1 confrm 2 waiting pnr [protected] tdr option click select option worng plz refund mobile [protected]

sir
refund amount 936.24 for cancellatiom ticket
pnr [protected]
3 pessenger ticket 1 confrm 2 wating
tdr option worng select plz sol my problem
date 8/5/2013

Dear Sir/Madam

We wish to bring your kind notice that I have booked eticket from my personal IRCTC user id dpkbisht01 from Dehradun to New Delhi on 13th July 2013. By mistake, I have select the general quota not tatkal. So, Due to this my account is debited two times with Rs 824.94.The details of transaction is given below:
Transaction Id
[protected] = Rs 412.47/-
[protected] = Rs 412.47/-

So its my humble request please make the procedure of refund as soon as possible.

Your Prompt response is highly appreciable.

Thanks & Regards
Deepak Singh Bisht
e-mail: dpk.bisht.[protected]@gmail.com

pnr no-[protected]

REF: PNR No:[protected]

Dear Sir,

TDR for the above PNR was declined. Please go through the following correspondences which is self-explanatory. IRCTC has kept silent to several reminders from my end till date.

I request you to kindly pursue the matter for an early resolution.

With warm regards.
Sudhir Ch Tripathy


Dear Sir,

Your silence and inaction on TDR filed is quite disturbing. Despite several reminders you have not refunded the fare till date.

Once again I request you to kindly refund the amount immediately to my Bank account.

Warm regards.
Hide message history


On Tuesday, 24 December 2013 7:20 PM, sudhir tripathy <[protected]@yahoo.co.in> wrote:
Dear Sir,
Please refer to my mail dated 5th December and be informed that I am yet to receive the refund. You will agree that it is overdue. Therefore I request you to kindly expedite the refund.

With warm regards.

Sudhir Chandra Tripathy


On Thursday, 5 December 2013 6:18 PM, sudhir tripathy <[protected]@yahoo.co.in> wrote:
Dear Sajjanji,

Thanks for your reply. As regards the proofs of not travelled asked by you let me request you to refer to the content of my mail dated 28th Nov 2013 wherein I have clearly mentioned that the passenger(My son) went to avail the train but due to inordinate delay he returned back and did not travel as his purpose of visit was shattered. In this regard please note the following points.

1- Refer PNR No.- [protected] booked for return journey for the same passenger(My son) on 16th Oct had to be cancelled as he did not travel to New Delhi.
2- Please note that both tickets were booked from my IRCTC portal on the same date.
3- The passenger is an Artist and was supposed to attend the innauguration of an Art Exhibition at AIFACS, New Delhi on 15th October where his paintings were displayed. The said train if at all reached destination must have reached after 15th morning. It is obvious that there was no point travelling as he had planned his tour solely for this purpose.
4- The inordinate delay of departure of the said train of 13th Oct (Probably departed on 14th Oct) compelled him to cancel his return joruney ticket PNR No.- [protected] on 14th Oct as he did not travel at all.
5- My son is a Teacher in DPS, Damanjodi. He was on Durgapuja Holidays at Cuttack. He went to Damanjodi by Hirakhand Express on 21st Oct vide PNR No-[protected] booked from my portal. So no proof of presence in office can be provided.

Now I am sure you will understand that none of the proofs you have asked for are applicable and cannot be provided and cancellation of return journey ticket of the same passenger is a proof sufficient enough for processing the TDR.

Warm Regards.


On Thursday, 5 December 2013 5:08 PM, tdrprocess <[protected]@irctc.co.in> wrote:
Dear customer,
Kindly note that the refund case pertaining to PNR No.[protected] has been regretted by Railways. On verification railway has conveyed that the passenger(s) have/has travelled. In case you have any proof of not travelled like presence in office, medical certificate or PNR No. of other train ticket in case of alternate travelling etc, then please specify and send the documentary evidence so that we can again forward your case to the concerned Railways to reconsider your case.
Regards,
Sajjan Kumar Kashyap
Executive/Refunds/IRCTC
[protected]@irctc.co.in


sudhir tripathy wrote:
To [protected]@irctc.co.in
Today at 4:49 PM
Dear Sir,

Please note that due to Phailin in Odisha till the morning of 14th Oct, the date of journey train status was shown as cancelled in Indian railways web site. In the evening you indicated that the train is scheduled to run.

The passenger went to Cuttack Rly Station and waited till 4 AM of next morning that is 15th October till which the train did not arrive. It was of no use to travel as his purpose of visit was shattered and his return ticket was on 16th Oct from New Delhi. Due to the damage done by the cyclone there was no net connectivity and he had to ask one of his far off friends to cancel the return journey ticket with PNR no.- [protected] and file TDR for the above ticket with PNR No. [protected].

I am surprised to learn that Indian Railways has a record of his travelling. Once again I reiterate that he has not traveled and request you to refund the fare. It is really unfortunate that you not only post misleading information about train running status and run the train with 6 to12 hours delaybut also create absurd records of passengers travelling although they have not alighted the train at all.

Warm regards.


On Thursday, 28 November 2013 3:59 PM, "[protected]@irctc.co.in" <[protected]@irctc.co.in> wrote:
Dear Customer,
With Reference to your PNR No:[protected], we regret to inform you that refund is not admissible as informed by Railways through their letter no : CNR211013V99700 and the reason being : 'As per chart, passenger has travelled'

In case you require any further assistance, please mail us at [protected]@irctc.co.in
With regards,
TDR TEAM

Reservation by GARIB RATH, PNR No. [protected], From Allahabad to DELHI on 5 January 2014. Train got delayed(LATE) by 17 hours . Filed TDR on morning of 05 January 2014 many hours before the expected arrival of the train .passenger did not travel by the train . Today I found the TDR refund status for the same REGRET . I request you to kindly reopen and reinvestigate the matter and refund me my Ticket amount.

Dear Sir,
I have booked a ticket from Asansol to Ranchi for 2nd December 2013. Train Name Howrah Ranchi Shatabdi, PNR No-[protected] and Transaction ID-[protected].Due to some personal reason she could not travel and filed for TDR refund and reference no is ekt[protected]. But till now I was just waiting for my refund but I couldn't get from your end so please do the needful and refund my money as soon as possible.

With Reference to your PNR No:[protected], I had filed the TDR but I had still not received the refund. I had obtained the TTE Certificate for not travelling and inspite of providing certificate, amount is still not reimbursed. Details are given below

PNR No. [protected]
Passenger Name : Sushma Devi
F-52
Train No. 12967
Ticket Status : Partial Waitlisted

I Arjun Singh, a customer of IRCTC and having an IRCTC account with User ID: arjun1734. I had booked an e-ticket bearing PNR No. [protected] on 17 Jul 14 from my IRCTC ID from New Delhi (NDLS) to Shri Mata Vaishno Devi Katra (SVDK) in Shri Shakti Express for which a sum of Rs.1033.72/- was debited from my SBI A/c but I was not able to travel because the connecting train (Guwahati Sampark Kranti Ex.) from Kanpur Central to New Delhi was running late enough to reach New Delhi in time to catch Shri Shakti Express at 1730 hrs on 04 Sep 14. I had filed a TDR on 04 Sep 14 for the same and got a return mail from TDR team, details of which are appended below:

Dear Customer,
With reference to your request for refund for PNR Number: [protected] for reason &quot;Passenger Not Travelled.&quot;, we wish to inform you that your request for refund has been filed successfully against Reference No: [protected] and this case is being forwarded to the concerned Railway through Enhanced Coaching Refund System (ECRS) introduced by the railway.
The refund under this category shall be processed by the Railways under the present commercial rules. On receipt of refund amount from the Railways, it will be credited to the same account of the customer through which booking was made through opted payment gate way.
For any assistance please contact:-

[protected], MON-SAT (10 AM-6 PM),
Fax No.[protected],[protected], Chennai Care No.[protected]
This is an Auto generated mail. Please do not reply.
--
With regards,
TDR Team,
[protected]@irctc.co.in

For TDR filed on 04 Sep 14, I didn’t have got refund till now. I have sent mail to [protected]@irctc.co.in and [protected]@irctc.co.in with regard to this and also had intimated to “The Executive, IRCTC” by fax but there has been no action till now. Request intervention of yours in this matter for its resolution. I’ll be highly obliged to you for my help.

I ANKUR AGARWAL filled file TDR for PNR No.[protected].
TDR Filing Date: 30-Dec-2014 23:15:25 HRS
Reason For TDR:Train Late More Than Three Hours and Passenger Not Travelled.
Cancellation ID: [protected]But from your side it is rejected by giving following reason-Reason for TDR Registration Failed:Invalid TDR Timestmap : DELAY

While in the current refund rule it is mentioned that --
Train running Late by More than Three hours And Passenger Not Travelled:-
In case of train running late by more than three hours &amp;amp;
the passenger not performing journey on this account, full refund is
permitted subject to the condition that the ticket is surrendered/TDR
obtained in case of I-ticket, if is in E-ticket customer should file
online/mail to IRCTC within the prescribed time limits which are as
under- Ticket distance Prescribed time
Upto 200 Kms 3 Hrs
201- 500 Kms 6 Hrs
More than 500 Kms 12 Hrs

My journey is between 201-500 km.And i filled tdr between prescribed time limit but refund request was rejected.

PNR No. -[protected]
Transaction ID :-[protected]
Train No. -18047 / AMARAVATHI EXP
From: -CTC
To:-VSG
Date of journey:- 05-Jul-2015
S.No.-1

PASSENGER NAME- 1) P KUMAR NAYAK, AGE-24, Sex-Male.
2) S KUMAR NAYAK, AGE-29, Sex-Male.
3) ABHINASH, AGE-20, Sex-Male.
4) R MOHRANA, AGE-32, Sex-Male.


sir i am booking tatkal ticket cuttack to vasco da gama. ticket is booked but not confirm this tickets. So We have No one journey this ticket.

TDR Enter Time-Sun, Jul 5, 2015 at 12:03 AM
Train Departure Time-Sun, Jul 5, 2015 at 05:15 * AM


I TDR Entered before at Boarding Station four Hours -Time- Sun, Jul 5, 2015 at 12:03 AM
Train Departure Time-Sun, Jul 5, 2015 at 05:15 * AM
irctc no ammount has been refunded in last 3 months...
Plz Help ...

Dear Sir,

Please give me the details of my TDR filed


TDR Filing Date: 21-Oct-2015 12:10:03 HRS

PNR No: [protected]

Canellation ID:[protected]

From Bangalore To Hubli

Date Of Journey: 21 OCT 2015

TDR Filing Date:01-Oct-2015 16:25:07 HRS

PNR NO:[protected]

Cancellation ID: [protected]

From Kengeri To Mysore

Date of Journey: 01-Oct-2015


Kindly update on the same as soon as possible.


Regards,

delare mo.no

i want my delate my [protected] no. in irctc

Train ticket cancelled but amount is not refunded in account till now

First ticket: PNR Number - [protected] Transaction Id - [protected] Payment Option sbi total amount 971.24/- Second ticket: PNR Number - [protected] Transaction Id - [protected] Payment Option sbi total amount 1031.24/-

cancelled ticket

Hi Sir,
I have cancelled a ticket with PNR NO; [protected]
But this is not showing on cancelled/refund history.
I cannot file TDR for it also

Thanks
Abhipsa
abhipsa.[protected]@gmail.com

forget user id and password

i forget my user id and password please help me my mobile no is [protected]

Dear Sir,
TDR repudiate against PNR no [protected] as mentioned that passenger travelled.
It is totally wrong because train late more than 3 hours we have filed TDR and passenger travelled on same date 18/08/2018 in Grand trunk Exp(12615), ticket attached for your kind reference.
so it is requested that kindly refund full amount for the same.