Irctc — refund the ticket money

Address:

Sonbhadra, Uttar Pradesh

sir
i booked one e-ticket from lucknow to robertsganj on 20th april. when i booked, during the money transaction due to some server problem it got cancelled and i booked the ticket again. later i got two conformation messages to my mobile for the trancation. but in my irctc account only one ticket got conformed. so i am requesting you to please refund the money back, one which the ticket is not conformed
the details listed below
state bank of india
thingal nager branch
account no. [protected]
txn no. [protected]
amount . 201
passenger name: berlin p
from lucknow to robertsganj

thanking you
your faithfully
berlin