[Resolved]  Irctc — Extra Charge was deducted I need refund of that

Address:South Delhi, Delhi

Hi,
I made the tickets on 5th of April through IRCTC from my CITI Bank Debit card,
Details Abt the Tickets

First Ticket :-- Tr ID-[protected] PNR No-[protected] From NZM To AGC Journey Date[protected] Ticket Creted on[protected]
Second Ticket :-- Tr ID-[protected] PNR No-[protected] From AGC To NZM Journey Date[protected] Ticket Creted on[protected]

I was charged Rs-160 Ticket Fee + Rs 10 IRCTC Servise Charge for First Ticket

and
was charged Rs-160 Ticket Fee + Rs 10 IRCTC Servise Charge for Second Ticket

However I should be charge only
Rs-150 Ticket Fee + Rs 10 IRCTC Servise Charge for First Ticket
Rs-150 Ticket Fee + Rs 10 IRCTC Servise Charge for Second Ticket
which is mentioned on the ticket,
I attached screenshot of both the tickets and the statement of my CITI Bank Debit card too,
And uptill now I did not receive any possitive responce yet.
I git the ref Nos:-- only from IRCTC and Citi bank.
Ref No of the IRCTC is :[protected], 1031724
Citi Bank:[protected],[protected],[protected]
I required my extra amount??

Thanks and Regards
Shoeb Ahmed Khan
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Aug 14, 2020
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