[Resolved]  Irctc — regarding deactivation o[censored]ser id

Address:Uttar Pradesh

Dear sir,

I have booked a ticket from haridwar to gorakhpur for travel on 14.04.2010 in kumbh mela special. in pnr no.[protected] from my irctc user id "sudha rungt".and due to abonormal delay of the train in which the ticket was booked we have travelled by other train on the same date which ticket detail is given under and i have filed tdr regarding for PNR
No. [protected]. I became shocked and surprised to see mail that
railway is saying that passenger has travelled on the ticket. I do'nt
know who have travelled on that ticket because due to very abnormal
delay of train no. 0524 in which our ticket was booked, we decided to
travel by road from haridwar to moradabad and talked to my son in law
in moradabad to booke our ticket in any train in which resevation is
available. He booked our ticket from his IRCTC user Id Muditgoel2 in
train no. 8104 jalianwalabagh exp from moradabd to faizabad on the same
date 14.04.2010.and again travel by road from faizabad to gorakhpur how
it is possible. The detail of our ticket booked in train no 8104 for
14.04.2010 is as under:

Name of passenger transaction id pnr no.
1. vinod rungta(vinod Kumar) [protected] [protected]
2. Sudha Rungta(sudha devi) [protected] [protected]
3. shweta [protected] [protected]
4. G.S.Tibrewal(Gauri Shanker) [protected] [protected]
5. Shakuntala devi [protected] [protected]

One side we have faced lot of problem due to delay and other side
railway is saying that we have travelled. so you are requested o varify
our details and re consider for refund. as we are very frequet
traveller of Irctc. I have received one another mail that my user id "sudharungt" of irctc is de activated due to false tdr filed my me.

you are requested to enquire the matter and reactivate my user id. I further request that in between the enquiry period activate my user id for print or cancel the ticket in this user id as i have not noted outside any pnr no. booked in this user id and susupend further booking from this id till irctc not satisfy our representation.
I hope you will consider the matter softly as i am very old user of irctc site and faith on my version.

Thanking You

Sudha rungta
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10797
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information