[Resolved] IRCTC.co.in — FAILED PAYMENT REFUND | |||
I tried to book a ticket through www.irctc.co.in.(Payment gateway - ICICI Bank) Once the transaction got over, it showed that Rs.1848 is deducted from the account and we are transfering the info to IRCTC..pls wait.!!..I dint click refresh button or back button, and the net which i'm using is also quite faster only. The page remained like that for a long time and it showed session expired (IRCTC). When i checked my balance it shows that the amount is cut frm my acount and the tikt is not booked.In the IRCTC website its showing that payment not received from bank.The transaction ID in IRCTC is [protected]. The SBI transaction No. is IG23437200. Kindly help me to refund the amount Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
5 Comments | |||
Comments
I tried to book a ticket through www.irctc.co.in.(Payment gateway - HDFC Bank) Once the transaction got over, it showed that Rs.376.03 is deducted from the account and we are transfering the info to IRCTC..pls wait.!!..I dint click refresh button or back button, and the net which i'm using is also quite faster only. The page remained like that for a long time and it showed session expired (IRCTC). When i checked my balance it shows that the amount is cut frm my account and the ticket is not booked.In the IRCTC website.The transaction ID in IRCTC is [protected] Date- 09/06/2011. The HDFC transaction No. is[protected]. Kindly help me to refund the amount
Same Process in my ticket booking also, that I booked 2 tickets for my friends from Neyyattinkara to Madurai Jn. After Booking it goes through the Payment Window, I selected the SBI Associate Bank (SBT) and entered the online transaction Rs: 198, a few minutes after making the payment, an error message found on the screen " Your Session Expired", and then I check the Bank Statement, the amount deducted from my account.
Date (Value Date) Narration Ref. No. Debit
16-Sep[protected]Sep-2011) TO TRANSFER
INB IRCTC_GROUP Rail Tkt bkg 4 Baiju [protected]IG67437039 TRANSFER TO [protected] INDIAN RAILWAYS CATERI 198.00
but in the IRCTC's, "Failed Transaction window" displays like this..
Ticket History
Pnr Number: 0 Transaction ID: [protected] Train No: 56701
Train Name: MADURAI PASSR From Station: (NYY) To Station: (MDU)
Date Of Journey: 20-Sep-2011 Class: SL Boarding: (NYY)
Resv Upto: (MDU) Date Of Booking: 16-Sep-2011 Total Fare: Rs 198.00
Refund Details
Payment Not Received From Bank
Date (Value Date) Narration Ref. No. Debit
16-Sep[protected]Sep-2011) TO TRANSFER
INB IRCTC_GROUP Rail Tkt bkg 4 Baiju [protected]IG67437039 TRANSFER TO [protected] INDIAN RAILWAYS CATERI 198.00
but in the IRCTC's, "Failed Transaction window" displays like this..
Ticket History
Pnr Number: 0 Transaction ID: [protected] Train No: 56701
Train Name: MADURAI PASSR From Station: (NYY) To Station: (MDU)
Date Of Journey: 20-Sep-2011 Class: SL Boarding: (NYY)
Resv Upto: (MDU) Date Of Booking: 16-Sep-2011 Total Fare: Rs 198.00
Refund Details
Payment Not Received From Bank
I tried to book a ticket through www.irctc.co.in.(Payment gateway - OBC DEBIT CARD) Once the transaction got over, it showed that Rs.392 is deducted from the account and we are transfering the info to IRCTC..pls wait.!!..I dint click refresh button or back button, and the net which i'm using is also quite faster only. The page remained like that for a long time and it showed session expired (IRCTC). When i checked my balance it shows that the amount is cut frm my acount and the tikt is not booked.
Dear Sir,
I had tried to book a ticket for 22.1.2013 from Raipur to Vishakhapattnam on 30.11.2012 but on SBI gateway the transaction has failed and my account has already been debited by Rs. 1296.00. Today while checking the status of failed transaction on IRCTC site, it shows that payment has been settled but the same has not yet been credited to my account. The Transaction ID is [protected] and the SBI tr. ID is[protected], . Kindly look into the matter.CSKANDPAL, LUCKNOW.
I had tried to book a ticket for 22.1.2013 from Raipur to Vishakhapattnam on 30.11.2012 but on SBI gateway the transaction has failed and my account has already been debited by Rs. 1296.00. Today while checking the status of failed transaction on IRCTC site, it shows that payment has been settled but the same has not yet been credited to my account. The Transaction ID is [protected] and the SBI tr. ID is[protected], . Kindly look into the matter.CSKANDPAL, LUCKNOW.
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9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
7. The SBI transaction No. is ISB2127625, SB2132450. Kindly help me to refund the amount