[Resolved] IRCTC.com — Reservation didn't go through, but amount on the credit card is blocked

Indian Railway Catering & Tourism Corporation [IRCTC]

[Resolved] IRCTC.com — Reservation didn't go through, but amount on the credit card is blocked

M mervin fernandes from Pune, Maharashtra

My user id is mcf_hot. Yesterday (11/5/2009), I was trying to book a SL class ticket. I used my Citi bank credit card and reached to the stage where I clicked on 'Confirm Payment'. However, the next screen stated that 'Service Unavailable' and I was never able to print the e-ticket. On checking, with Citi Bank, I was told that the amount of Rs. 272/- has not been billed to my account and the reference no for this transaction as per Citi Bank is 089414. I was told to forward a mail. I have done so and sent a mail to [protected]@irctc.co.in requesting the amount of Rs. 272/- to be reverted back to me. I hope I have done the correct thing, as this is unprofessional on part of the Railways to block this amount as no PNR or transaction no was generated in this case. If I am missing some procedure in this case, please get back to me at the earliest either though this website or my email id [protected]@hotmail.com Regards, Mervin Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
3 Comments	Share
Submit Close

Related Indian Railway Catering & Tourism Corporation [IRCTC] reviews

View all 10797 Indian Railway Catering & Tourism Corporation [IRCTC] Reviews

Comments

sharad

from Dhoraji, Gujarat

Irctc account id:- rpdeo, i was bookedone ticket from patna to mumbai (BCT),
in second AC tatkal kota, my ticket was coformed, we i was call on 139 helpdesk number to know the status of train is runing right time or its late, than i got responce from 139 that the train is runing late around 1hr.the right sudi of train at ARA is 00:09, according the above reply now train will come at ARA on 01:12AM .
when i reach station at 12:30 AM the train has gone at right time .

Due to wrong information from 139 helpdesk, my train was missed and no refund for my ticket also .

My ticket details was :-
PNR number:-[protected]
Class:- 2AC
Date of jurn :- 11 May 2009
Train number:- 3201

so kindly resolve my problem as i want my moeny refund .

Thanks & regards,
sharad k dev

niteshere

from Mumbai, Maharashtra

i always use IRCTC.com and so fay i never had problem, i have written a whole incident on my experience with the site and you can check it out at http://www.bukisa.com/articles/108468_irctccom-indian-railway-e-ticket-booking-

AJIT SRIVASTAVA

from New Delhi, Delhi

SIR.

I WAS TRVELLING A OFFICIAL JOURNEY ON DATE 22.09.2009 FROM KANPUR TO KALYAN BY UDYOGNAGARI EXP. IN 2A. BUT DOUE SOME PROBLEM MY DIRECTOR SYAS PLEASE STOPPED THE JOURNEY AND RETURNE BACK TO KANPUR SO THEREFORE I BREAK TH JOURNEY FROM JHANSI AND RETURN BACK. IN JHANSI STATION I SHOW THE TICKET TO Dy. S.M. (Comm.) HE PUT THE STAMPED ON THE TICKET WHICH IS SEND TO YOU BY POST. PLEASE DO NEEDFUL ACTION AND RETURNED THE MY AMOUNTS WHICH IS POSSIBLE.
THNKING YOU.
PNR NO. [protected]