[Resolved] IRCTC/online Ticket Booking

Indian Railway Catering & Tourism Corporation [IRCTC]

[Resolved] IRCTC/online Ticket Booking — Refund not received

H Harish Chandra Sharma from Chennai, Tamil Nadu

Sub : “Claim for Refund of fare of PNR – [protected] ,Transaction ID [protected] ” Dear Sir, I booked 4 ticket for my family through online reservation , details are as mentioned, Transaction Details PNR Number [protected] Booked On [protected] Transaction ID [protected] Ticket Type eticket Class 2A Internet Service Charge Rs 35.00 Date Of Journey 24/5/2009 Ticket Charge Rs 3494.00 Bank ICICI Total Rs 3529.00 Train No 2417 Railway Zone NR From Station ALLAHABAD JN(ALD) IRCTC Zone CCM/Refund, Northern Railway New Delhi To Station NEW DELHI(NDLS) Quota General Ticket Details S# Name Age Sex Coach Seat Res-Status 1 Harish C sharma 39 Male 0000/ Booked 2 Shashi Sharma 36 Female 0000/ Booked 3 Adisti Sharma 12 Female 0000/ Booked 4 Pragati Sharma 10 Female 0000/ Booked Reason For TDR : Booked ticket for Family with Wait list 40,41,42,43. At the time of jurney one ticket cle ared for RAC rest three remain in Wait list 1,2&3. Hence no t travelled. TDR Status : Admin Approved Reference No : ekt[protected] TDR Zone : NR TDR Filing Date : 27-May-2009 Refund Status : Refund under Process Refund Date : Not Available Refund Amount : Rs.0.00 Since only one ticket got confirmed and that to in RAC , I did not travelled and on Advise of Custmer care agent of IRCTC I filed TDR after 24 Hour. I called up IRCTC Agent and on his advise wrote to tdrprocess [[protected]@irctc.co.in]on 2nd sep and reminded several time but every time get a response that ""Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/Northern Railway on dt. 01.06.09. We have already issued Reminder No. 1 dt. 02.09.09 to concerned railway to chase up the case. But despite reminder refund yet not received from the concerned railway. Now we are sending a Reminder No. 2 dt. 02.10.09 with all the papers pertaining to your refund case to concerned railway to chase up the cases. As soon as refund, if any, received it will be credited to your card account"". Thanking You Yours Sincerely Harish Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

jeetworld2009

from Delhi, Delhi

IRCTC — BOOKING ONLINE TICKET

Today (03/07/2010) I have done an online transaction to purchase a ticket on 3148 Uttar banga exp from New Jalpaiguri to Sealdah boarding on 07/07/2010 for Sri Soumyajit Saha. Unfortunately after the payment was made through SBI debit card, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?com.broadvision.session.new=Yes&" came up without giving me the confirmation of the payment and neither the ticket is generated.

This is really embarrasing situation and IRCTC is expected to help me at the earliest with the ticket if the payment is already confirmed at their end. If not refund the same amount.

Expecting a reply as soon as possible.

Thanks and Regards,
Soumyajit Saha
Call me [protected]

SAXENA2010

from Gurgaon, Haryana

IRCTC — called ticket but not refund

The ticket under PNR no. [protected]and [protected] Transaction ID:[protected], [protected] is successfully cancelled*. **The due amount will be credited to your account through payment gateway electronically. We would ensure that the refund is made at the earliest.*

mehra_14

IRCTC — Railway Reservation

Team,

This experience itself speaks of the "Corrupt Political System" existing in India, even now.

I had travel Itinerary booked for my parents ( Senior Citizens , and my Neice , a 6 year old girl ), for their travel from New Delhi to Mumbai, thru Mumbai Rajdhani Express.

Refer below the travel itinerary for my Parents:

PNR# [protected]
Train# 12954
Train Name# AG KRANTI RJDHN
Date of Travel: 9- Jun- 2011
Class: 2A
Boarding From : NZM
Reservation Upto# BCT

S# Name Age Sex Berth Preference Food Preference Senior Citizen
1 Subhash Mehra 63 Male Lower Veg SRCTZN
2 Prabha Mehra 58 Female Lower Veg
3 Aditee Malhotra 6 Female Lower Veg

These tickets were Wait Listed, and the expectation was these might get confirmed by travel date.
( as would be the expectation of any Indian Citizen )

Shockingly / Surprisingly, the status was WL 15,16 & 17 for the above 3 passengers by the night of 8th June'2011.
( Consistently the status dropped in number of Wait Listing, and we were quite hopeful on Chart preparation on 9th June morning, the status would get confirmed )

Heights of corruption, contrary to expected, we should expect the "Unexpected" from the Government ( believe across every vertical, given the corrupt political system ).
The status went from WL 15, 16 & 17 to WL 22, 23 & 24 on chart preparation..

Where, and how is this possible is my concern, unless some Manual Intervention(s) is done in the IRCTC System..

I would like to express the dis-interest on National Citizen part, and the negative vibes blown out of such an experience, wherein I am sure the government is generating Thousands of Crores of revenue thru this indirect channel ( every Cancellation draws some Cancellation charges )

I would like to highlight this to the right authorities, and help India being a better country, economically, in the best interests of Indian Citizens, and our Right To Information.

Please have the right procedure's initiated to look into this matter, and extend support in this.

Please contact me if anything required from me.

Best Regards
Saurabh Mehra
+[protected]

dcdcdeepak

from Mumbai, Maharashtra

Irctc Railway Reservation — refund not received

R/sir, My account is debited three times of Rs. 479/- but only one time refund of Rs. 479 is credited by you. what about my two another transaction of rs. 479 which is debited from my account due to session expire during made payment on 01.08.2011

hima_s

from Irinjalakuda, Kerala

online ticket booking — not received the pnr no have not received

i am krishnadas.k.r
i have booked online ticket from madras to thrissur on 9th dec 2011. but i have not recieved my pnr status ..
but money has been credited. so kindly give me a solution for this matter to

EMAIL ID :[protected]@gmail.com
PH NO:[protected]

pks_nikunj

from Delhi, Delhi

IRCTC — Refund of the ticket is not available

Hi,
With due inconvenience I want to inform you that I booked 4 AC-2 tier tickets from New Delhi to Jammu Tawi last June,2011. However, on seeing the confirmation of one ticket after the chart preparation, I had to file a TDR to get the refund whose processing time is minimum 3 months.
The PNR number for the tickets was:[protected] and the ticket amount was more than Rs 3700. It has been over ten months now and inspite of the repeated communication with the IRCTC, my amount has not been refunded to me. This is causing me a lot of trouble now. Please provide me further details about the further stages of the process with the consumer forum complaint.

Regards,
Priyanshu Kumar
Analyst, AbsolutData Research & Analytics
Contact no- [protected]
Email-id: pks.[protected]@gmail.com

rajee29

from Nashik, Maharashtra

IRCTC — ONLINE TICKET BOOKED BUT TICKET NOT RECEIVED

Dear sir,
Today i have booked a Rail ticket online on irctc .co.in from ambala cant to mumbai central dated 18/7/12
The amount has been deducted from my bank account and suddenly the screen shows page expired from 4 hours i am trying to get in touch with toll free nos ,railway enquires never got the right selection option nor could spoke to any human ,how can we get in touch with irctc when such a thing happens how an i going to get my ticket or the amout back
Irctc does not have any option on there site for such instance when amount is deducted and ticket not booked.
Hope you find me a solution soon.
My transaction id is 48579003 from axis bank.
Name: rajeev ratti..
Mob : [protected]