[Resolved]  IRCTC/online Ticket Booking — Website manipulation

The Website to buy online tickets for train journey of Indian Railways thru- IRCTC is found to be highly in accessible amounting to negligence in the public service sector, partisan accessability towards agents for buying tickets and working aganist the interests of legitimate public requirement. I have personally tried to register for the online booking of train tickets thru- IRCTC website, which was really annoying to find that the website never maintain the connectivity. In this way it took nearly 6 hard hours for online registration itself. In fact, this issue, I have been experiencing even when I was trying from outside India, which, I was impressed that the website may not be accessible from outside India. Later, it was found that the same problem persists even from within India. After registering, I have been trying to book the online reservation, which was again a nightmare experience for log-in. After log-in, the website simply disconnected for no reason at the verge of issuing ticket. The disconnections happen, especially when all the credit card details are fed into. This rises suspicion that some third party is accessing continuosly to sabotage the attempts of buying tickets. All this exercises took almost 6 hours but finally I could not get the ticket online. Later, when I tried to buy the tickets thru- some other private online agencies, the ticket was generated in less than 7 minutes with extra charges of INR 25/-.
This needs an investigation on the whole system by cyber-crime department. Please do needful. Thanks & Regards -- murthii.
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Aug 13, 2020
Complaint marked as Resolved 
Nov 01, 2016
gridhari's response
I was tryig to buck a sat of tatkal ticket(HWH-MAS) in 20.10.2016 but unfortunatly bucking faild.Today 01.11.2016 but I am not get rifund.My Transaction ID: [protected]
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IRCTC/Online Ticket Booking — Pnr not generated but debited amount to my account

Transaction id [protected] Train No.16594 /SBC Nanded Exp PNR No not generated email : [protected]@rediffmail.com
Money debited but Ticket not booked, i want to please refund my money back...
I was tryig to buck a sat of tatkal ticket(HWH-MAS) in 20.10.2016 but unfortunatly bucking faild.Today 01.11.2016 but I am not get rifund.My Transaction ID: [protected]

plese solve my problem...

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