We are authorised by you to book Rail/Air e-ticket as well as to recharge Sish TV and Mobiles. On 25/03/2009 at 14.10.07 Hours, we recharged Reliance Mobile No. 9334866013 through
Order ID : MOBR00001819614
Transaction ID : PMGW 00044687001,
through our Itzcash card .
Unfortunately, the captioned mobile was not recharged but our Account has since been debited with Rs.201.00 .Having talked over telephone No. 03364517021 of your Calcutta Branch, I have contacted Patna Office of Reliance who had confirmed that Recharge process was not completed and had not received any money.
Please look into the matter and after verification, please Rollback our money amounting to Rs.201.00 at the earliest under mail to us.
Thanks and regards.