[Resolved]  Jabong.com — Damaged Bed sheets!

Address:South Delhi, Delhi

I had ordered 2 king-sized bedsheets from Jabong.com. Both were listed as Measuring 108 x 108 inches in length and breadth. However, once I opened the package, I realised that they have added/stitched on an extra 6" to 8" strip on either side of the sheet in order to make it 108" in size. Neither the package nor the information on the item page on their website mentions that the bedsheet had added pieces of fabric stitched on. This is mis-leading to the customer who is paying huge amounts of money in order to buy the sheet from them. They are selling false products calling them king sized sheets. If I had known that such defects existed in these sheets, I would never have ordered them.
I will be initiating return pick up for sure but I dont want this happening to anyone else in the future. This is FRAUD and MISREPRESENTATION and they are responsible for the products they sell.
one sheet was from the company Valencia and the other from Zyne. my order no, is [protected].
This was the first time I shopped at Jabong and probably the last. I have shopped online before but never faced such problems.
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Aug 13, 2020
Complaint marked as Resolved 
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Hello Shilpi

We tried to contact you however the phone was not picked. Please provide your alternate contact no so that one of our customer care representative can get in touch with you and will resolve your query.

Regards
Jabong.com
Hello Shilpi

We hope that your query stands resolved. Please let us know if there is anything else we can do for you.

You can also reach us through our Jabong Customer Care Facebook Page - www.facebook.com/jabongcustomercare

With Regards
Jabong.com

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