[Resolved] Jet Airways — Fraud | |
Flight number 9W 2143 ....departure 3 am from Mumbai. I reached at 220 am at domestic airport from international airport due to airport delays and was web checked in. To submit the baggage I cut through the queue and made to counter at 225 am and that's acknowledged on my ticket by the lady officer. She emphatically declined me boarding stating boarding gates closed 40 minutes prior. The web check in print out however states boarding gates close 25 minutes before departure which means I still had 10 minutes in hand and I kept stating I have to reach somehow. She insisted that i can't speak to he supervisor. She did declare her name but was sitting on the 2nd counter in front of entry gate next t web check in gate and wasnt wearing a name batch too. At 245 she agreed t call her supervisor Reenact who was nothing less than an irritant and called some pilot and stated I can't be accommodated. The kept asking me to buy a ticket for next jet Flight from Akbar travels just outside the gate .... Why them and not Jet.... My biggest question is why was I not allowed entry even when I was just in time....I am now waiting a airport for my next flight a 550 spent 9000 bucks which isn't the bigger concern.... I am a senior member of the hospitality community and This consumer forum complaint number shall betaken to right levels of notification. I don't care that Jet Konnect employees don't know how to smile or even hEar what I am stating ...and that they have informal commission set ups with other agencies probably because of the way they oversold them to me...buy from them or next flight will also be full...I need my answers. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
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Siroya Centre, Sahar Airport Road, Andheri, Maharashtra, India - 400099
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