[Resolved]  Jet Airways — Missing gold items from bag

Address:

Karnataka

Hi,

My name is Shanawaz Baig Mirza, i am jet privilage member.

On 8/8/2011 morning, my uncle returned from Saudi arabia to Bangalore via Bombay.
In Bombay he found that one of his bag was missing, hence reported at the Jet airways counter.
Some lady from jetairways (signed as 'Joelle') took all the information and asked my uncle if there are any valuables inside the bag, my uncle replied 'yes' and gave her the details of the gold items that were inside the bag. She noted down this information, but no acknowledgment was given to my uncle about the items in the baggage. He just got a missing baggage report slip which i have attached in this email. She has signed on it as 'Joelle' (please refer the attachment).

After my uncle arrived in Bangalore, the bag got delivered to home address on 9-Aug-2011 and when he opened it, the gold items were missing. He is really dissappointed as i had suggested him to travel through Jetairways, though he did not wanted to go through Jetairways.

Now I should think twice before recommending Jetairways to any of my friends or relatives.
I want an enquiry to be done in this case and do the needful immediately.

I have attached the slip given for missing baggage.