[Resolved]  Jet Airways — Ripoff, high penalty, unreasonable prices

Dear Sir,

I was flying on Jet Airways on 27th June 7:55 PM flight from Hong Kong to Mumbai. This was a special flight with very low fares. I paid HKD 4276 including the taxes. But on the day of the flight, i was late by few minutes and Jet airways closed their counter. I understand that in such sitatuions, an airlines will provide me a new option. They did provide me next day's flight but here was their response.
Penalty for missing the flight HKD 1200
New flight charges[protected] dollars more than my actual flight)

Total difference is 4200.

If i miss a flight (one sided flight), I have to pay the amount equal to a return flight cost from HKG to BOM. This seems extremely unfair to me. Even though I haven't used one sided journey, I have to pay the same amount again as both sides journeys. I demand a refund. Jetairways should atleast waive the penalty fees. I am already paying a lot for my new flight.

My email address is alok.[protected]@gmail.com

Regards,
Alok