Myself SANDEEP, (Director of Amrocky technologies) We are into website designing and development sector. Last year in the month of july we had registered with justdial by paying 44600 for gold contract for one year for the category INTERNET WEBSITE DESIGNER. when we took this category, justdial had no sense at all, they had categories like website designer, internet website designer, website designers . the keywords meant the same but it was different for justdial and minted money from the customers by creating categories.
Now suddenly, without even informing me the leads got stopped and when i contacted the customer care. Here is the list of answers given by them
1. Sir contract is vary much active, i will look into it and get back to you ( waited for 4 days, no call )
2. Again when i called, Sir dint you receive call from our customer care, actually we are merging the categories, so there is some technical problem .Give us 3 days of time we will sort it out.
3. Waited for 3 weeks no reply, Mr.Lokesh who had come down to sign the contract also had no idea.
4. One fine day, miss dhanalakshmi called and asked us to renew the contract only then i will get the leads, there was still more than 2 months of service still pending :(
There were no leads for one month and in this gold package the amount gets deducted everyday itseems. I felt like slapping at the executive when he said that, My question is very simple HOW CAN YOU DEDUCT MY MONEY WHEN YOU ARE NOT PROVIDING THE SERVICE ?
HOW CAN YOU STOP THE SERVICE WHEN YOU HAVE PROMISED FOR ONE YEAR?