[Resolved]  JustDial.com — poor service .not answering mail

Address:Gurgaon, Haryana

to just dial

Nothing happen till now????????????????I have a problem!!!!!!!!!!!!!!! I m not receiving sms on mobile from last five days.
What a service you give your customer ????????//this is my third mail.i didn’t get any feedback from your side. that actually just dial.


vishal

From: vishal sharma [mailto:[protected]@gmail.com]
Sent: Monday, September 27, 2010 5:31 PM
To: 'delhi'; '[protected]@justdial.com'; 'shakirhussain'
Subject: not receiving lead details on mobile

Today I face same problem!!!!!!!!!!!!!I didn’t received lead on my mobile but on my mail id I received it. why this happen !!!!!!!can u please explain me

vishal

From: vishal sharma [mailto:[protected]@gmail.com]
Sent: Monday, September 27, 2010 1:38 PM
To: 'delhi'; 'delhi'; '[protected]@justdial.com'; 'shakirhussain'
Subject: RE: not receiving lead details on mobile


Dear sir/madam or concern department

I m vishal from sigma computers & peripherals. and I m a paid service member with just dial. problem is that from the four or five days I m not receiving leads on my auth mobile number [protected]. But I get theses leads on my email id regular. due to this we r not able to contact customer on time. please do some urgently basis.thia is a technical or other problem at your side.

Waiting for reply

Thx
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Just Dial — poor service .not replying mail

to just dial

Nothing happen till now????????????????I have a problem!!!!!!!!!!!!!!! I m not receiving sms on mobile from last five days.
What a service you give your customer ????????//this is my third mail.i didn’t get any feedback from your side. that actually just dial.


vishal

From: vishal sharma [mailto:[protected]@gmail.com]
Sent: Monday, September 27, 2010 5:31 PM
To: 'delhi'; '[protected]@justdial.com'; 'shakirhussain'
Subject: not receiving lead details on mobile

Today I face same problem!!!!!!!!!!!!!I didn’t received lead on my mobile but on my mail id I received it. why this happen !!!!!!!can u please explain me

vishal

From: vishal sharma [mailto:[protected]@gmail.com]
Sent: Monday, September 27, 2010 1:38 PM
To: 'delhi'; 'delhi'; '[protected]@justdial.com'; 'shakirhussain'
Subject: RE: not receiving lead details on mobile


Dear sir/madam or concern department

I m vishal from sigma computers & peripherals. and I m a paid service member with just dial. problem is that from the four or five days I m not receiving leads on my auth mobile number [protected]. But I get theses leads on my email id regular. due to this we r not able to contact customer on time. please do some urgently basis.thia is a technical or other problem at your side.

Waiting for reply

Thx
Dear Mr. Vishal,

With reference to your above mentioned comments, We would like to inform you that the SMS services have been stopped by Govt. till 29th Sep'10. Please check your mail, as we have informed the same to all of our paid clients through e-mail also.

Secondly, I would request you to please contact at our Customer Support number[protected] for any kind of query/issue which I have given you earlier as well as my personal number also.

So, Please contact us on above mentioned given number or write us on [protected]@justdial.com or [protected]@justdial.com, you will get the answer/solution within 24-48 hrs.

Thanks & Regards,
Shakir Hussain
Dear Mr. Vishal,

With reference to your above mentioned comment this is to inform you that the SMS facility was banned by the Govt. for few days.

And as per our telephonic discussion, now you are getting leads.

Further, Please contact in Customer Support at[protected] for any query/issue.

Thanks & Regards,
Just Dial Services
just dial is a frod company when they need the business with clients they are very polite and then they get the coustmers they are deal with coustemers like a coustmers is a begger they are not taking any risponcebelity and ignoring the coustmer from verma packers and movers
i am a costemer of just dial i am very disterb and hert with the serveices of just dial i feel cheet to do the business contract with just dial when u are calling them to do business they are very polite and when u are activate your account in just dial they are treeting u like a begger i pprey to god pls make the coustmers more strong to face the just dial services verma packers and movers
very sorry to hert my self
i feel fool my self

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    JustDial.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    4236
    Pending
    1855
    Resolved
    2023
    JustDial.com Phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 6677 9999
    JustDial.com Address
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    View all JustDial.com contact information