[Resolved]  Kallada — misbehavior and unethical behavior

Address:

Karnataka

Recently I had a return travel by kallada from bangalore to kochi. I was going for my friend's wedding.

Kallada needs to improve on three things:

1) Appoint well mannered drivers and their helpers who treat the customers like human beings.
2) Appoint drivers who communicate well in english and hindi with non malayali people.
3) Appoint drivers who drive the bus like a bus not like a bike.

Expanding on the above three points:

In relation to point number 1. Bangalore-ernakulam route. I was going for my friends wedding hence needed to have a luggage. Unfortunately i had two bags. The Bus helper was not happy about this. H e was showing attitude as if kallada dosenot pay him to keep the passenger's luggage in the bus.

In relation to point 2. I am not aware of either kerala or the langauge there. The driver expected me to know where i am going to get down. He did not even tell me my stop has come. I had to ask an auto fellow whether it was kochi (my stop). When i confronted the driver he replies me "You should be aware of where you are going" in broken hindi-english-malayali all mixed together. Language problem along with high attitude problem. This is what we call 100 % literacy.

In relation to point 3: My bus driver was driving the same way the heroes drive in south movies. Please we are paying you for travel and not for our own funeral.

If you want to see what a good travel is please travel through VRL OR SRS OR KSRTC (karnataka not kerala) once, then you will come to now where KALLADA stands. Please learn something from the Bangalore bus companies. Please take it positively.

I hope this gets read by some higher authority or it might go waste the same way i wasted money for my travel through kallada.