[Resolved]  Kallada Travels — Abusing a senior citizen by arrogant staff

Address:

Chennai, Tamil Nadu

Hi ,
All , right now I am sitting in kallada office koyambedu . I am here to see off a senior citizen of 61 years . We had booked the ticket from chennai to calicut volvo ac multi axel semi sleeper (2+2) 9.00 pm bus , for which they charge 1400 . I was supposed to board the bus at egmore for which wqe had travelled from solibganallur and reached egmore . The bus is not having a pick up point there and they insult you, humiliate you , no proper communication, then they ask me to come down to koyambedu after more than 30 kms of travel , and then they say pls don't teach us the rules .. As a consumer , client , customer , a peson who pays money to the kallada people I know my rights and I cannot take a heart patient from place to place which will make the passengers travel and life itself in full jeopardy after a whole day of hectic travel and threats from kallada people . The guy who is siiting in the counter says he's the all in all for kallada and we r not here to teach him rules ., so I have decided to spend a 10 rupee for this and file a suit fot illtreating and threatening , misbehaving to a senior citizen and more than that a consumer .. The guys name is sudhakaran , koyambedu office , chennai .
[protected], [protected].
My parties ticket number is TEB[protected] ..
I need all the other travellers and passengers who have complaints to support me for such irresponsible behaviour , and for abusing , misbehaving to a senior citizen ..
I'm saran . My mail I'd is [protected]@gmail.com
[protected] .