Worst service any human being can have..We booked ticket through red bus in KALLADA on 18th may 2012 throUgh Red Bus..Pnr number:OHYD91594..IT WAS AN EMERGENCY AND OUR DAD WAS HOSPITALISED and it was very important to reach bangalore asap..I WENT TO CHALAKUDY CENTRE at 9:50 AND TALKED TO THE middle aged man IN NOBLE TRAVEL. That Irresponsible man whos number 04803252129 is mentioned in the ticket to contact regarding travel related queries said sarcstically "what is the time mentioned..is said 10:40..The bus will come at that time....in the mean time the a bus arrived and we showed the tickets to the driver who said that was not our bus..the guy from noble travel also closed the shop and left saying the bus will come..me alone with my sister and mom waited till 12:00 am midnite with all drunkards and travelers gazing at us ..we somehow found a number throgh the website with the help of my wife,,,the number is 09349455500 which belonged to a kallada employee who to my surprised called me back and informed me that the bus came and picked up all the pasangers from chalakudy and left and asked Where i was..it was imposible to believe as we reached the the landmark 1hr before and even the Person in Nobel travels assured that the bus will come..the only bus that came was at 10pm and the driver denied that that our tickets was not for that bus..Its such a shame for a company like kallada to provide such a pathetic service.. we waited whole night believing that the bus will arrive..as i couldnt leave my sister and mom alone and search for an auto or help due to safety issue..we couldnt even find a way to go back to our house and we waited till 3am to get a good auto guy who agreed to drop 4 people 20 kms away from chalakudi...passengers Please avoid disaster and please think 1000times before booking tickets in kallada..Thanks a lot for a wonderfull experience Kallada..