Karbonn — naaptol send it defectively tablet & there is no response since from 2 months.

Address:

Hyderabad, Andhra Pradesh

Dear Sir or Madame,

I Am Ibrahim khan i was given order of KARBON SMART TAB ST8 VELOX , order no 5717626. On date is 03/01/2013…… till now i didnt get from nearly 2 months

I recently purchased napptol company product through from a local courier and I was very upset to find that it did not work as expect. (insert nature of complaint here) I have been a very loyal customer of your company for a number of years and this is certainly not the quality that I have come to expect from you.

Under normal circumstances, I would simply return this item to the store, but I was told that this is not an option, since the item had already been used. Well, of course the item had already been used, as there would be no other way for me to learn that it was defective!

As I stated previously, I have come to expect much more from your products and, therefore, this has been very upsetting for me. If you wish to return to the top of this industry, you will definitely have to improve the quality of your products, as this simply will not cut it in the future.

I do not believe that I am asking for much in return for my time and effort, as all I want is my money back or to have this product replaced with one that works properly. I will gladly return the defective item to you, should you send a postage-prepaid box to my house.

Nearly after 2 months i get a call from napptol ,the person name is mukash his phone no is : [protected] he said my tablet condition was in no warrenty and also he will send my tablet return as same defectively condition . thank you so much mukash sir "

I IMPORTANT THING IS THAT YOU PEOPLES STILL DOING SAME THINGS WITH OTHER , INSHALLAHA YOU MAY HAVE TO LARGE NUMBER OF LOSS SOON!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I HOPE INDIAN CONSUMER COMPLAINTS WILL HELP ME SOON
I do not feel that I am being unreasonable with my request.

Sincerely,

ibrahim khan
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