Karnataka State Road Transport Corporation [KSRTC]

Karnataka State Road Transport Corporation — Misbehaviour By Volvo Bus Driver

vigneshbalachandran88

from Thiruvananthapuram, Kerala

Address:

Mysore, Karnataka

I for one rated KSRTC Bus service as the best till today morning when i was literally pushed out of the bus and insulted(being called upon bad word in hindi) by the bus driver for simply asking whether he could drop me at the Quilon Railway station which comes in the way to Trivandrum rather than at Quilon bus stand. I have travelled in the same bus many times before before and whoever was the driver then have done the same for me. This is the first time such an incident has happened. The driver could have atleast told properly that it is not possible rather than shouting at me and pushing me out and to round it off swearing at me in front of everyone in that bus and bus stand. I am a regular traveller through KSRTC buses as you can very well check from my transactions through my ID and nothing of this sort i have ever encountered nor ever expected. This kind of behaviour towards a customer is unacceptable and i request you that the least KSRTC could do is employ people without atleast minimum level of culture. Kindly note the below info for trip details:
TripCode: 1700MYSTRI
PNRno: J31343900
Journey Date: 24/08/2012

Jounrney From: Mysore

Journey To: Quilon

Seat No: 25

Was this information helpful?

No (0)

Yes (0)

Related Karnataka State Road Transport Corporation [KSRTC] reviews

View all 3239 Karnataka State Road Transport Corporation [KSRTC] Reviews

Comments

Complainant9608019

from Chennai, Tamil Nadu

ksrtc volvo bus — misbehaviour of bus conductor

on 5th february 2009 evening i was travelling to marat-halli from majestic bus stand in ksrtc volvo bus no. KA01FA1541. it costs 35 rs to marat-halli. I gave the cunductor 100 rs. he told that he was not having change at that very moment. hence I wait for 1 hr. after that near by marat-halli when I was about to get down I asked him for the remaining change money. Then he returned me only 60 rs and told that he is not having 5 rs to return. when I asked for the remaining 5 rs he behaved with me like as if I am a beggar and begging money from him.
In comparison to other KSRTC buses volvos are taking 3times money for comfortable journey. then also if such kind of conductor will harass people like this then to whom all the passenger will complain.
It is the duty of all conductors to return the change money of each and every passenger. If they will not return then is it not one kind of robbery?

DR SAYED MUEENUDDIN

from Thiruvananthapuram, Kerala

u call ksrtc cell and give a written complaint, i have very good experience with ksrtc, they will take matter very seriously. now bcz of bjp goverment nothing is happening, just wait till congress comes

chandra

from Chennai, Tamil Nadu

from where did this issue of bjp or congress come boss.. the officers will be the same for any govt. in power. yadiyurappa or any other politician will not come to take the action.

u r the who has to be pro active in treating this issue.
folow up with concernd fr the actn taken by them..

pisciean21

from Bengaluru, Karnataka

Volvo Bus — Driver

I travelled on Bus Day 4th August,2010 from Hebbal to Rammurthy Nagar and the Volvo Bus AC i took and paid the money Rs.25/- but i am sorry to say the Driver was so much in haste to drive was in his own world and very rash driver, he should know that he is carrying passengers who would like to reach safe to their home back from work in 1 piece.

Hope the BMTC looks into this and do the needful with regard to this driver rash driving.

Mahalakshmi Pawar

from Chennai, Tamil Nadu

Karnataka State Road Transport Corporation — Refund of Failure Transaction yet to be Received

I had booked tickets on[protected] through the KSRTC website. The transaction got failed at the first time but the amount got debited from my credit card.The failure message stated that the ticket amount would get refunded in 3 days but i am yet to get the refund. Almost a month has passed and i am yet to get the refund.

Meanwhile i have written 4 mails to [protected]@ksrtc.org but there seems to be no response. Also i have tried calling the contact number given in their website like a hundred times but no response at all.

Please help to get this issue resolved at the earliest.

Regards
Mahalakshmi
[protected]