[Resolved]  Karnataka State Road Transport Corporation — Online Transaction Failure Money not Refunded

Address:Bangalore, Karnataka

Dear sir

I have tried to book the ticket on 20/10/2012 through online through http://www.ksrtc.in but transaction failed so i m unable to book the ticket and money was not refunded yet. I have requested the department to take necessary actions to make it refund my money with the following details given below as soon as possible.I have repeatedly replied them for this purpose but still then I haven't got my money back to my account.So kindly take necessary steps and actions for which i shall be ever grateful to u.

log-in ID/User Name : [protected]@gmail.com

KSRTC OB reference no: OB7325084

Transaction date: 20/10/2012

Mobile No:[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Karnataka SRTC — Money not refunded

KSRTC hasn't refunded the ticket cancellation money for two cases as i booked both the tickets online. They say that it'll be refunded back to our account nut nothing has happened so far. Details are given below:

PNR No.: J17879536
Trip Code.: 2030TRIMYS
Fare: 713
Trip Date: 13/06/2010
Cancelled On:11/06/2010 (Myself cancelled through online)
Refund Amount: 517

PNR No.: J18297063
Trip Code.: 2030TRIMYS
Fare: 713
Trip Date:20/06/2010
Cancellation Date: 20/06/2010( Bus got cancelled due to accident)

I mailed them and called them uncountable times but no response from their side.
Here I am also facing the same issue.
I cancelled it on 9-10-12
Still waiting for the refund.

i sen multiple emails to the concerned dptmnt and no replies from their side.

other details:
BNG - MVPA PNR Number : J32546444 OB No: OB7205296
MVPA - BNG PNR Number: J32546443 OB No: OB7205296

My user ID is [protected]@gmail.com.
My Contat number is : 91-[protected].

Please do the needful.

The seats are not booked, but the amount has been deducted from my account

The seats are not booked, but the amount has been deducted from my account. The OB number is OB13336945 OB13335763. its been more than a week and the money is not still refunded.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Karnataka State Road Transport Corporation [KSRTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    3239
    Pending
    0
    Resolved
    687
    Karnataka State Road Transport Corporation [KSRTC] Phone
    +91 80 4455 4422
    +91 44 2479 4442
    +91 77 6099 0035
    Karnataka State Road Transport Corporation [KSRTC] Address
    Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai, Dharwad, Karnataka, India - 600107
    View all Karnataka State Road Transport Corporation [KSRTC] contact information