Kelvinator — DISHWASHER

To Whom it may concern.

I have bought a kevinator dishwasher last year 2010 december and started encuring some problems and since i have reported the problem,i have had technicians come out and repair it several times and the same problem each time.

The last time i reported it faulty again with the same problem and now with a leak as well,i refuse to have it fixed and to be replaced with a new one.
I was told and rudely answered by a Mr De Bruin "we do not exchange any items after a year" and so then i spoke to a Tracy from head office and she said she will contact me the next day,i'm waiting for a week now and still no call back.

I spoke to Mr De Bruin again on the 07/06/2011 and he said Lynn From Head Office will contact me still no reply from her side.

Please can you tell me we do i go from here,i'm very unhappy about the service i'm receiving from the kevinator group,but also unhappy for i have not used my dishwasher for 3months now already.

You can please contact me on [protected]
or e-mail at: [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kelvinator
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    386
    Pending
    0
    Resolved
    178
    Kelvinator Phone
    +91 12 4421 5400
    +91 70 7306 4402
    +91 12 4421 5401
    Kelvinator Address
    4, Mahatma Gandhi Rd, Sai Nagar, Kandivali West, Mumbai, Maharashtra, India - 400101
    View all Kelvinator contact information