[Resolved]  Kenstar Microwave — Hopeless service...

I purchased a microoven 34ECR from Capital electronics on 8-3-03 no Heating Since Six Month complain service center at Ranchi Jharkhand but till now no response

This is hundred percent true that this company is a third class company . No costumer care service ... does nt matter thge cvomplaint is lodged how many times, no body cares for it... the dealers are stupids and talk like sweepers.company should think about it otherwise it will be out of market oneday.b`cos one whoi cannot serve the customers will not stay in the markert for long

Unable to find any kenstar repair centre in Barnal Punjab. No authorised dealer is known to me in Bathinda

I had bought digital Kenstar Microwave in 1998. But the door got damaged. The microwave is woring fine. I had requested them to change the door. and sent the Mircrowave to the service centre on April 16, 2009. I have till date not received it back. on repeated follow ups, i am being told that they are unable to change the door and i can take it back or get Rs. 500/- in lieu of that microwave. I am thoroughly disappointed since while buying the Microwave i was assured that even if the model is discontinued, they will ensure that the spares will be readily available and that service will be very efficient and promt.

i buy kenstar 25 liters two years back since last one year the glass plate is broken. i inquired so many places but i m not getting and not getting proper reply form any venders so please tell me from where i can get the proper response for kenstar microwaves, as i m in ahmedabad, gujarat.

your support for this will be appreciated


sincerely,

venuka

Hopeless amoung all other such appliances available in the market .Magnitron failure is very frequent It is a costly item. techinician comes and say that magnitron is to be replaced .Moreover service is not satisfactory.Serviceman offers to give private service at a cheaper rate . how does he gets items like magnitrone from company for his private use when it is not available in market Also even if you do not agree for carrying out repairs due to unsatisfactory checking by the attending technician even then one has to pay service charges for rendering no service .My suggestion is to buy some other brand rather then KENSTAR
Mahesh Sahai