[Resolved]  Kent RO — not attending complaints

Kent, R.O — complaint is not being attended

Dear sir,

I had comlaint to Kent R.O System on 15/4/10 vide complaint No. 376514 given by the Co. and it was committed to atain the complaint by 16/410.
Despite giving repeated call to the co. on customer care no.[protected] no one has come to see the problem in my R.O.

Imagine, in yhis summer what problem we would be facing.

I want the Co. first to atten the complaint and lso the person authorise to see the complaint ,to be punished for this.



Thanks,

Dear Sir,

We apologize for the inconvenience caused to you. Kindly provide us your contact details so that a prompt action can be taken to resolve your query.

Regards
Kent RO Systems Ltd.

Dear Sir,
This is to inform you that we have an AMC of our kent RO water purifier from M/S FAIR SERVICES (KENT SERVICE) Agra .My waterpurifer is not working properly for past one month and on complaining continuously around 20to 30 times for last 20-25 days no service is been provided to us & everyday they replied that service will be provided within 1 or 2 days.It seems it was deliberately done to avoid providing service as my AMC expires on 01.05.15.Kindly look into the matter otherwise I have no option except filling an complaint with Consumer Court.


Thanks & Regards

Rohit Jain
[protected]