[Resolved]  Kent RO — TOO EXPENSIVE AFTER SALES SERVICE PARTS

Address:

Faridabad, Haryana

DEAR SIR,

I AM NOT AWARE THAT WHICH AUTHORITY ALLOWS SUCH COMPANIES LIKE "KENT RO" TO SELL THE PRODUCTS IN OUR CONTRY WHERE MIDDLE CLASS CAN EFFORD TO BUY WITH A BUDGET IN MIND BUT AFTER CERTAIN PERIOD OF TIME..................................AMC THAT TOO AROUND 15 TO 20% OF THE PRODUCT COST BECOMES A NECESSITY.

I BOUGHT KENT RO SOME 5 YEARS BACK AND HAVE SPEND ALMOST EQUAL AMOUNT COST TILL PREVIOUS MONTH I.E. DEC.2012.

AND NOW AGAIN THE "KENT SERVICE MAN" COMES FOR SERVICE ..........CHARGING RS.300/- FOR VISIT OPENS 2 SCREAWS AND GIVES ESTIMATE OF RS.5000/-.
THAT`S ALL IS SERVICE ...........I FEEL IT`S SELLING THROUGH BLACKMAILING ...........YOUR MISTAKE COMMITTED ...........BUYING THE "SO CALLED "KENT RO".....................AND SUBMITS THAT BY EXPERIENCE HE CAN TELL THAT THESE PARTS ARE TO BE CHANGED FOR > RS.5000/-. AND CONFIRMS HAD YOU BOUGHT AMC OF RS.2700/- OR RS.3000/- P.A.............WE WOULD HAVE SERVICED SOME OF THE PARTS AT FREE.

PLEASE CHECK THE COMPANIES PROFILE AND PRICING SYSTEM......................NOT SUITABLE FOR THE MARKET.....