[Resolved] Kent RO — NOT SERVICING

aneet_suzuki

from Gurgaon, Haryana

Address:

Uttar Pradesh

Dear Sir,
I purchased a Kent Grand + purifier system from Kent Ro dealship at Kanpur on 27/05/2009. From starting i am facing a lot problem. Even I have given information so mant times to Kent Ro service center. But till date no repose is getting from company. The problem details are as under.

- TDS fluctuation.
- Noising in machine.
I think this is a manufecturing problem. Please replace my RO machine at the earliest.

Regards,
Aneet Mishra
[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Lt Col Rahul Tyagi

from Gurgaon, Haryana

I had purchased one KENT PEARL MINERAL RO from JODHPUR(M/s MOHATA TRADERS, Gole Building, Nehru Park Road Sardarpura) on 14 May 2012(invoice No-336, RO Ser No-KR[protected]. The system is working OK .At the time of installation one Mr Suresh had come as service engineer . He gave us his contact No for calling him after 06 months. Despite repeated calls, he is yet to come and clean the system. Pl expedite or suggest alternate No from where a service engineer may come for the servicing. Pl expedite.
Thanks.
Lt Col Rahul Tyagi
528 Shaitan Singh Enclave
Jodhpur Cantt