[Resolved]  Kingfisher Airlines — pathetic food & bad services

Address:Faridabad, Haryana

I am regular commuter and always keep flying in domestic and international flights. Recently , I have travelled in Kingfisher Airlines flight# IT 0025
from Delhi to Bangkok and IT 0026 bangkok to Delhi. This was the worst flight I ever had with kingfisher A red carrier being used for an international flight was a surprise further to deepen the pain the seat allotted was defung and its recliner was not working now imagine a 4.5 hr flight with back straight in an international premium flight ,on request they had no eye shade and a pathetic food to offer specially selected for the customers by worthy M D and made by the best chef available which I would never expect to be served , the food on the return flight was even pathetic and very substandard they had nothing to offer in juice and the drinks were served with pathetic food to save on the cost and service on a four hour flight as if it was a one hr flight

I strongly protest for this service being given and making us travel a low cost airline at a price of a premium flight I could have got the same flight at half the price given to you in some other carriers

Now I would strongly demand for refund of my money and an apology for delivering such a bad experience and disturbing my business trip
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

kingfisher international airlines — Discomfort in flight

Hi,
i recently travelled on the London to Mumbai kingfisher airlines on 23rd march 2010, The TV display was not working on my seat and there were more passengers like that whose TV did not work. One of the passanger was allowed to change the seat but we were unable to do so as the flight was pretty packed. I requested to be upgraded to first class as else the flight would be so boring but the hostess said that it was not an option. So we spent the whole flight without any entertainment. In the morning they told us to go to the last seats of the crew members, an hour before landing and there we saw a person was sleeping on three chairs, if he wanted to sleep he could have been put on our seats and we cud have had some entertainment. I was disappointed. Everything else was fine but things like this drives one away from the airlines on long haul flights.

I am a regular lufthansa flyer on international flights but wanted to try kingfisher this time and ended up being disappointed.

Kingfisher — Food

Last April me & my colleague went to Delhi. Though the meal was included in our ticket, in spite of this we have to talk to the attendents time and again wait till the last moments. They had no information and were confirming the same for a long time. While returning also, we asked at counters but they told it will be served. Again the same situation is repeated at flight. Ultimately we were given a packet Lunch at the last moment before landing, and then we were told that it will be charged extra. So, payments have to be made immediately. NO time was given for eating the meals.
From that night both o[censored]s started severe loose motion and vomiting and had to be Hospitalised for 3/4 days. The food given was a rotten one. And we suffered after taking the food from the Kingfisher Airlines.
So, I ask mr mALIA ? Is this what u provide the service & quality... Shame.
NOBODY SHOULD FLY THIS AIRLINE

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kingfisher Airlines
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    220
    Pending
    0
    Resolved
    123
    Kingfisher Airlines Phone
    +91 20 2729 3030
    +91 98 6725 1068
    Kingfisher Airlines Address
    12th floor UB Tower, UB City, No. 24 Vital Mallya Road, Bangalore, Karnataka, India - 560001
    View all Kingfisher Airlines contact information