[Resolved]  Kinley Mineral Water — POOR QUALITY OF WATER

Address:

West Bengal

I HAVE BEEN BUYING KINLEY MINERAL WATER 20 LITRE BOTTLES FOR A YEAR NOW. THE WATER USED TO BE GOOD. HOWEVER FOR 3 TO 4 DAYS I HAVE NOTICED THAT THE WATER IS NOT OF GOOD QUALITY AND THE TASTE IS LIKE TUBE WELL WATER - BRACKISH. I WOULD LIKE THE COMPANY TO DO SOMETHING IMMEDIATELY ABOUT IT. THE DEALER'S NAME IS MR. SHANKAR BANIK, P.K. ENTERPRISE, A/27, NEW RAIPUR, KOLKATA - 84. THE BOTTLE WAS SEALED AND YET THE WATER WAS OF POOR QUALITY. THE DEALER SAID THAT I SHOULD COMPLAIN GIVING THE BATCH NUMBER OF THE BOTTLE. BUT THE BATCH NO IS PRINTED ON THE CAP OF THE BOTTLE AND WE THREW THE CAP AFTER OPENING THE BOTTLE. I REQUEST THE COMPANY TO MAKE QUALITY CONTROL TESTS IN THEIR FACTORY IN KOLKATA AND ALSO TO CONDUCT SURPRISE QUALITY CONTROL VISITS. BECAUSE, IF THE QUALITY OF WATER REMAINS TO BE BAD, THEN KINLEY WILL LOSE MANY CUSTOMERS.