[Resolved]  Kohinoor Televideo Pvt. Ltd. — Defective Washing Machine and AC

Address:Mumbai Suburban, Maharashtra

Hello,

We have purchased following Electronics from Kohinoor Televideo Pvt Ltd (Dadar

East) on 5-DEC-2010...

1)Washing Machine -- Samsung,Model#: FULL90AWM
2)Air Condition -- Samsung,Model#:S1.5183CSB

1)Washing Machine:- Since we have received this washing machine it is not
working properly.Water intake is not proper,clothes does not dry properly and
the buzzer system is not proper.
We have asked for replacement several times and always they replying that we
don't have the product for replacement. We are really frustrated with this
episode we require REPLACEMENT of this product.

2)Air Condition:- Air Condition's Outdoor item is damaged. Because of this the
AC is not functioning properly. We get loud noises when we ON the AC.We have

asked for replacement several times and always they replying that we
don't have the product for replacement. We are really frustrated with this
episode we require REPLACEMENT of this product.

Address:
Kohinoor Televideo PVT.LTD.
182,Haji Habib Building,OPP Fire Brigade,
Dr.AB Road,Dadar(E),Mumbai - 14

We have been talking with Mr.Azmat and Ms Leena from Kohinoor.

Contact #:
Azmat : [protected]
Leena : [protected]

Thanks.
Zahir Mandsaurwala
([protected])
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Kohinoor Televideo Pvt. Ltd.'s Kandivali (West) Showroom also having poor service & making fool to all people. I have also very bad experienced with them. I have purchased window AC with exchange of old working window AC (VOLTAS AC w.075T VER PLUS, Voucher No. ORD1223828, dt. 14/10/2011) with cash complete payment but delivery yet not received - today is 23/10/2011. They are giving reasons like Now a days VOLTAS's all stock are defective & they don't have fresh stock. Staff & manger's behavior are very rude & cheating with innocent people by way of hidden cost etc. Now they are giving excuse for non delivery of AC & offering return money after 10days. I Have never seen such a ethics less company. I also appeal people that Don't buy or make it clear all terms & hidden cost for any product. I think they are just dumping all outdated product with big advertisement in news papers. Above mentioned complaints are conman for them & their behavior is just like a hawkers zone, trying to catch all in different scheme.

Very very sad & poor experience with KOHINOOR!!!

Thanks
Ketan Vagadia (+91-[protected] / [protected])

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