[Resolved]  Koryo — CRACK ON THE BODY

Address:

Ahmedabad, Gujarat

My name is Jayesh Galiyel, address: PP/46, Shantinath Appartments, Opp. Vejalpur Bus Stop. I had bought Koryo Split AC from Big Bazar, S G Highway, Ahmedabad during installation the body was cracked by the installation employees' and I had complained the same to Sejal Patel, Electronics Head of Big Bazar she forwarded my complaint to Mr. Suresh K Patel in service centre whose landline No. is [protected] and he in turn send a person who have checked twice the Split AC and promised that the body will be replaced. Today on 28/08/2010 I have called Mr. Suresh Patel but he told that my complaint has yet not been logged. But before 20 days I was assured that the body has been called for from their Bangalore H.O. and today it is informed that complaint has been booked. It is pertinent to note even during the free service period if a customer is put in mental harrassment and agony what will in the future and what about 5 years warranty period.