[Resolved]  Kotak Cards — Credit cards

Address:Gurgaon, Haryana

had applied for a Kotak Credit card after a lot of bugging from the customer care of the bank. I submitted my Pan card xerox along with with a passport photo to the bank executive.

From the date of submission of documents I started checking the status online and it always showed "Being Processed". After two weeks I called up the bank's customer care onyl to know that my application has been rejected.

I demanded a reason for the rejection but the bank's executive said that the verification process failed whereas I didnot get any verification calls or anyone in person to verify my details. He politely said that I receive an apology letter from the bank's side.

The private banks are doing their whims and noone takes any steps for the same. I request someone with authority to curb these menaces from these banks so that common man like me doesnot get harrassed.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr Subramanion,

We request you to share your credit card application reference number, DOB and mobile number at service.[protected]@kotak.com. Our team will check the details of your application and contact you.

Regards, Kotak Support Team
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This is Reena Fernandes having an AC in your bank i would like to apply for and credit card please could you send a person to explain the term and condition.
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This is Tarun.K.Kopalle.I have a aqua credit card. What is the procedure for increasing my credit limit on the card. Do I have to open another TD in order to increase the limit?

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