Kotak Cards — Misappropriation of details and Harassment

Address:Pune, Maharashtra

Hello Everyone,

Before taking the credit cards from Kotak Cards (Kotak Mahindra), be very cautious.

1. They do no send you the soft copy over email so that you fail to make a payment on time.
2. They wont update about your outstanding amount unless and until the due amount is a very healthy and lumpsum amount.
3. When you talk to the collection manager who actually should go through your request and concern they will shout on you and they will tell you all non sense things.
4. They will tell you a settlement amount to resolve the matter will be Rs X. But once you make a payment and confirm that the amount is paid by sending screen shot of payment, they too will confirm but the amount paid wont be updated in their system.

5. again after few months, once the amount is increased to again a huge amount, they will keep calling you make a payment.

This is the worst bank and the worst policies of credit card department. Executives are a big liar.

Do not go for this credit rather pay over cash. Make the life simple!!!

Regards
Sourav
sourav.[protected]@gmail.com
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