[Resolved]  Kotak Mahindra Bank — Non maintenance charges without prior intimation

Kotak Mahindra Bank — NON MAINTENANCE CHARGES

There have been two gross factual violations of my account maintenance by your kotak ADAYAR ,CHENNAI BRANCH
1) 4 Wrong debits for Non Maintenance over a period of 18 months ,When I have been assured of the fact that I already have or will be converted into a Zero balance
Account. (I have written proof of the fact from KOTAK).
I have submitted proofs necessary for this feature at least thrice –once to the person who opened my account –Mr Raj I believe, Mr Rubesch Sunil Kumar And Mr Amlesh .They have all been ignored blatantly.
2) Deduction of maintenance charges when I already have more than the minimum balance specified ie 20,000Rs ,my account shows a combined withdrawal MORE than the required amount
3)No response from any customer executive regarding this problem though this anomaly has been highlighted so many times.

anand

i have opened an account in kotak mahindra bank alkapuri baroda branch.since last one n half year.A/c no is[protected]. my account is combined with kotak life insurance so bak excutive mr. Sandip Raval told me that u can maintain your account at Rs.0 till but last month bank have charged me N.M.C.and i have told 5 to 6 times to Mr.Sandip raval about it.but after 20 to 25 days goes and he cant replay me about this. my contact no is [protected], [protected]

I am Pradeep here. I have this Kotak Bank AC : 0XX2011XX176X8 since Sep 2007. This was given to me as ZERO Balance AC when I opened a Life insurance policy with KOTAK Life Insurance ( Policy # 00XX96X1 ) which is inforce now till Sep 2017.

Branch guys in Hyderabad promised me that this Kotak Bank AC will be a ZERO Bal Ac till the same period ( Sep 2017) and I was enjoying the services till June end of the month. Suddenly without any prior notice or information ( No SMS or mail received ), this Kotak Bank AC was turned to a normal AC and I was charged with Non Maintenance charges. I should add here that even when an amount of Rs 100 is tferred from KOTAK Bank, they would send me a SMS or e-mail about the same in the form of Bank Alerts:

I feel that this is very unfair to a customer like me who is using your bank services since 2 yrs without any issues.

I have already called the Customer care and lodged a Complaint #[protected] Floor Escalation Manager Lalith from MUMBAI) and he promised me that it will be reversed from the branch end as this is a genuine request made by me.

Expecting a call back from your end and also the reversal of the amount at the earliest.

I have been also charged for non maintaining of AQBL charges

At the time of account opening for DEMAT services, it was committed by Kotak that it was a zero balance account, over 2 years back. My a/c no xxxxxxxxx1153x.
I find that Rs 827.25 has been debited to my a/c as NON MAINTENANCE CHARGES dt 1.7.2009.
This is unjustified. Bank should reverse all such enteries with immediate effect and issue letters to clients to this effect if they intend to do that.

This is nothing short of cheating. At the time of account opening for DEMAT services, it was committed by Kotak that it was a zero balance account, 2 years back. My a/c no xxxxxxxxx1153x.
I find that Rs 827.25 has been debited to my a/c as NON MAINTENANCE CHARGES dt 1.7.2009.
Will some bank regulator take notice of this malpractice ? Sure all face recession consequences..but this is no way to make up for losses. Bank should reverse all such enteries with immediate effect and issue letters to clients to this effect if they intend to do that.

I have also faced the same problem. Non maintanace charges have been levied inspite of having a balance of 20000 which has been swept into deposit automatically but not brought back to savings automatically. No intimation also about the charges.

When inquired about this no proper reply, just saying they are non maintanance charges, and no answer to why it was levied inspite of having balance in the account.

Very bad service from Kotak.

Dear Sir,

My self BIDHAN CHANDRA BARAL, I have Account in kotak mahindra bank,
at mumbai through MAHINDRA BANK. But theres a problem in net banking .
The problem is on net banking password, that is the pass word given me is of lower quality printing because of which I am unable to read.

Sir plz confirm me.

ACCOUNT NO.-[protected]
USER ID[protected]

Guys,

You are not alone. Kotak representive recommended a zero balance account when I opened a trading account with Kotak. This was not at all necessary in the two years I have used the trading account. Now, on top of the this you are charged non-maintenance charges.

Appears to be a novel way to steal money !!

There are better ways to make money for the bank.

Kotak Sucks.

- Prasad

It is one of the worthless bank I have dellt with who are next to thieves who won't spare any opportunity of cheating customers for the money. GOD knows what sort of pricey maintenance they are doing with charging hefty Non Maintenance Charges of Rs. 800.

I have also faced the same problem. Non maintanace charges have been levied inspite of having a balance of 15000 which has been swept into fixed deposit automatically but not brought back to savings automatically. No intimation also about the charges.

Same for their good for nothing employees who enjoys the customers losses and their uncalled pain.

When you go for cancellation of the account, you will get the reply after ten days informing that the same can not be calcelled as FD linked with the account which you never opted conciously.

not Issue my NOC

i have purchase the my home for shukan smile city, and i have pay total payment to builder but builder fruad this case so i have request to kotak bank to release my noc but kotak bank not issue my NOC and all extra payment demand.